IIIIIIIIIIIII THE EMOTION INTELLIGENCE HANDBOOK... AN INTRODUCTION WITH YOUR INSIGHT Presented By: AnandKumar |||||||||||||||||||||||||||||||||||||||||||||||| INTRODUCTION EMOTION: - Any of the particular feelings that characterize such a state of mind‚ such as joy‚ anger‚ love‚ hate‚ horror‚ etc. Emotion can be simply defined as Energy-in-Motion. INTELLIGENCE: - The ability to acquire and apply knowledge and skills. EI = E-Motion+ Intelligence;
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EMOTIONAL INTELLIGENCE `ABSTRACT "Emotional Intelligence is a way of recognizing‚ understanding‚ and choosing how we think‚ feel‚ and act. It shapes our interactions with others and our understanding of ourselves. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions. Research suggests it is responsible for as much as 80% of the "success" in our lives." The Effective leader requires a high degree of Emotional Intelligence. In this study
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Emotion in the workplace: The New Challenge for Managers Emotional Intelligence‚ In recent years‚ have become something of a hot topic in management. According to the authors‚ the aim of this article is to acquaint managers with intruiging new research that examines both emotional intelligence and the broader issue of emotion‚ which has shown to play a powerful role in workplace setting. The authors opened the article with a scenario concerning an employee‚ which unfortunately‚ probably presents
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in the social sciences assume that humans can be reasonably approximated or described as "rational" entities (see for example rational choice theory). Many economics models assume that people are on average rational‚ and can in large enough quantities be approximated to act according to their preferences. The concept of bounded rationality revises this assumption to account for the fact that perfectly rational decisions are often not feasible in practice due to the finite computational resources available
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RESEARCH PROPOSAL – EXAMPLE 1 Project Title Emotional Labour and Gender in the Hospitality Industry Research Context The idea that there is an ‘emotional’ aspect to work seems to have only gained academic credence in recent years. Hochschild (1983) originally introduced the concept of emotional labour in her study of flight attendants and bill collectors. Since then various researchers have subsequently expanded the topic to various different types of workers including teachers (Blackmore
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Power of Emotion Emotion is an individual’s feelings that can be represented by facial expressions‚ tone of voice‚ and body language. In the short story “The Moose and the Sparrow”‚ the author Hugh Garner communicates the idea of Moose Madden’s inability to control his emotions has led to his death‚ by describing specific events incisively throughout the story. He suggests that violence and serious consequences can be easily caused by unchecked emotions. Hot temper‚ sensitiveness and vulnerability
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al (2010) defined emotions in the workplace as an external presentation of our personal experiences‚ meaning feelings are internal but emotions on the other side‚ can be intentionally influenced. Service organisations‚ even more than ordinary organisation‚ have to deal with a great deal of communication‚ with customers‚ suppliers and staff. For a long time ‚ communication was seen as mainly verbal but an undeniable amount relied in non-verbal and this is the product of emotions. To understand the
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The Consortium for Research on Emotional Intelligence in Organizations ( www.eiconsortium.org ) EI Framework 1 The Emotional Competence Framework SOURCES: This generic competence framework distills findings from: MOSAIC competencies for professional and administrative occupations (U.S. Office of Personnel Management); Spencer and Spencer‚ Competence at Work; and top performance and leadership competence studies published in Richard H. Rosier (ed.)‚ The Competency Model Handbook‚ Volumes
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Why do we select to suppress a memory? We suppress the memory because of an emotional attachment. We have three parts of memory. Sensory memory which is where our senses send our sounds/images to first and it stays there briefly or it is moved to our short term or just lost. In the short term memory‚ the information lasts up to 60 seconds or moved on to our long term memory which can last a lifetime. Therefore‚ emotions take a part on whether the information we receive becomes a long term memory
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Emotion Suzanne Gilbert‚ Della Lonkar‚ Karmyla Lopez‚ Joy Schatz Psych 355 April 18‚ 2011 Stefanie Krasner Theories of Emotion Researchers have debated about the phenomenon with emotions. Debates on this topic have and will continue to for many more years. Researchers have attempted to understand why one has emotions and came up with the five different theories. The first theory is the James-Lange theory‚ which argues that an event can cause physiological arousal first and‚ it can be interpret
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