The past few decades have seen increasing interest in emotion research. Although much remains to be learned, agreement is beginning to emerge regarding the way emotion should...
is the innate potential to feel, use, communicate, recognize, remember, describe, identify, learn from, manage, understand and explain emotions.
S.Hein...
1
Consumer Emotional Intelligence: Conceptualization, Measurement, and the Prediction of
Consumer Decision Making*
*Accepted for publication to Journal of Consumer Research...
"Emotional Intelligence is a master aptitude, a capacity that profoundly affects all other abilities, either facilitating or interfering with them."--Daniel Goleman,...
THE IMPACT OF EMOTIONAL INTELLIGENCE
ON LEADERSHIP
INTRODUCTION
Our World today has more civilized societies with ever expanding population, having diversity in raci...
The Five Competencies of Emotion Intelligence
With the publication of Daniel Goleman’s book Emotional Intelligence in 1995, the business world got an answer to a question t...