Queen’s KBE Centre for Knowledge-Based Enterprises 1 WORKING PAPER WP 02-09 KNOWLEDGE SHARING IN A CROSS-CULTURAL SETTING: A CASE STUDY Dianne Ford Dr. Yolande Chan Queen’s University at Kingston April 2002 Queen’s KBE Centre for Knowledge-Based Enterprises 2 Knowledge Sharing in a Cross-Cultural Setting: A Case Study Dianne P. Ford Yolande E. Chan1 Queen’s School of Business Queen’s University e-mail: dford@business.queensu.ca Authors’ Vitae Dianne P. Ford received her B.A. Honours
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practice” in the context of knowledge management? Why is important to have “proven/best practices”? What are the basic functions of communities and associated examples? What are the approaches that make the “communities of practice” work for ConocoPhillips‚ Fluor‚ and Schlumberger? (p61-64) Knowledge retention has been a top priority for the Aerospace Corporation since its founding in 1960. Most of the programs in which Aerospace is involved go on for decades‚ making knowledge retention critical in the
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Knowledge Management on Air Quality Case Studies Knowledge Management on Air Quality Case Studies © 2010 Asian Development Bank and Clean Air Initiative for Asian Cities Center (CAI–Asia Center) All rights reserved. Published 2010. ISBN 978-92-9092Publication Stock No. RPT102406 Asian Development Bank and CAI–Asia Center. Knowledge management on air quality: Case studies. Mandaluyong City‚ Philippines: Asian Development Bank and CAI–Asia Center‚ 2010. 1. Knowledge management.
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processes in overlapping parts‚ and at a minimum includes these parts: Using accessible knowledge from outside sources Embedding and storing knowledge in business processes‚ products and services Representing knowledge in databases and documents Promoting knowledge growth through the organization’s culture and incentives Transferring and sharing knowledge throughout the organization Assessing the value of knowledge assets and impact on a regular basis 2 Why is KM important to an organization? Proactive
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San Francisco Public Utilities Commission Preserves Expertise with Better Knowledge Management CASE STUDY A major challenge facing many companies and organizations is the imminent retirement of baby boomers. For certain organizations‚ this challenge is more daunting than usual‚ not only because of a larger spike in employee retirements‚ but also because of the business process change that must accompany significant shifts in any workforce. The San Francisco Public Utilities Commission (SFPUC)
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What Is Knowledge Management? Knowledge Management is one of the hottest topics today in both the industry world and information research world. In our daily life‚ we deal with huge amount of data and information. Data and information is not knowledge until we know how to dig the value out of of it. This is the reason we need knowledge management. Unfortunately‚ there’s no universal definition of knowledge management‚ just as there’s no agreement as to what constitutes knowledge in the first place
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Nature of Knowledge and Information: 2 III. The Important of Knowledge Management: 3 IV. Knowledge Management and Leadership: 7 V. Knowledge Management Life Cycle: 10 VI. Conclusion: 13 VII. References:…………………………………………………………………...14 I. Introduction: From the past‚ people used knowledge to do all the things to survive such as hunting and planting. These days‚ survival in the human life and either in the business‚ people need to transfer information to knowledge to take
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detailed coverage of knowledge management concepts and methodologies which includes knowledge creation‚ knowledge architecture‚ and knowledge codification. The knowledge management tools and knowledge portals as well as the notions of knowledge transfer in the E-world are discussed. Aims The aims of this unit include the broad understanding of the following areas of Knowledge Management Systems: • Knowledge Management Systems Life Cycle. • Knowledge Creation and Knowledge Architecture. • Capturing
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CHAPTER 2 2.1 LITERATURE REVIEW 2.1.1 Knowledge Management Knowledge management is viewed as a “process about acquisition‚ creation‚ packaging and application of reuse of knowledge” (Davenport et al.‚ 1998). Knowledge differs greatly from information or data‚ and systems supporting knowledge management have a broader range of design issues. Knowledge management always multiple users to access documents on the web and even larger data sets residing in the organizations’ intranets and web- accessible
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Question 1 Knowledge management is a discipline that promotes an integrated approach to identifying‚ capturing‚ evaluating‚ retrieving and sharing all of an enterprise information assets. These assets may include databases‚ documents‚ policies‚ procedures and such. Knowledge management efforts typically focus on organizational objectives such as improved performance‚ competitive advantage‚ innovation‚ integration and continuous improvement of the organization
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