future success of a firm. As a consequence‚ firms are increasingly interested in understanding the factors influencing and driving customer retention. One factor that has an impact on customer retention is the growing use of the internet channel. Nowadays‚ consumers have the tendency to shop online. Thus‚ a good internet marketing plan would help an organization to position their product or service in such a manner that the target audience can be reached. Yet‚ there are some difficulties that companies
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DAVE TOURS & TRAVELS Duniya ki sair kar lo 16/02/2013 Executive summary At Dave Travels (India)‚ we are specializing in designer tours for individuals‚ groups‚ corporate‚ and Wildlife Tours in North & central India. So far we served over hundreds of groups and Foreign Individual Travelers from around the world. Our Years of Experience & wide range of travel services ensures a comfortable and enjoyable tour to Agra .The tour packages offered by us have been designed so as to get the best
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Chapter 2 Service Characteristics of Hospitality and Tourism Marketing OBJECTIVES: Describe a service culture. Identify four service characteristics that affect the marketing of a hospitality or travel product. Explain marketing strategies that are useful in the hospitality and travel industries. Ritz-Carlton is renowned for outstanding service. o the chain of eighty-five luxury hotels around the world‚ caters to the top 5 percent of corporate & leisure travelers In surveys of departing
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http://www.ukessays.com/essays/tourism/history-and-structure.php history and structure of the travel and tourism industry Introduction Tourism is seen as one of the main industries in the world. "The World Travel and Tourism Council (2001) indicated that tourism creates more than ten percent of the global economic output and 1 in 10 jobs worldwide". "Tourism starts with the wealthy‚ with images of prestigious visits to seaside resorts and spas‚ Grand Tours and the activities of business enterprisers
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Developing destination: Moscow Hotels industry: The Moscow’s Mayor has decided that he wanted to turn the government building into more hotels. The government which is situated in the middle of the city is to be considering into turning it into a hotel as they believe that this will breathe new life to Moscow. By adding more hotels they hope to succeed in investing in the top-end and mid-end hotel and hostels. In Moscow there are already 40‚375 hotel rooms with 27% being international hotel chain;
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ACKNOLDGEMENT I express my sincere thanks to Mr. Inder Lal Bansal Owner of SOTC Franchisee for giving me an opportunity to undergo a project on “find out the potential and awareness of SOTC brand as well as creating awareness amongst the people of NCR region” and understanding the whole process of booking. I would also like to take the opportunity to thank Mr. Kapil(Sales Executives)‚ Mr. Gaurav(Sales Executives-WFT)‚ Mrs. Dimple Mucchal (FIT)‚ Mrs. Bhavna Tandon(FIT) and all the other employee
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Objectives The aim of the report is to study dark tourism and discuss what are the issues generated by the evolution of this phenomenon. 1.2 Scope The report includes a definition of dark tourism‚ the history‚ a description of its target markets with its marketing implications‚ the push and pull factors and the various impacts caused and the challenges faced. Lastly‚ conclusions will be drawn. 2.0 Main Discussions 2.1 Definition Dark tourism is demarcated as encompassing the visitation to
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about.com/b/2013/04/03/how-are-safety-concerns-affecting-foreign-tourism-in-india.htm How are Safety Concerns Affecting Foreign Tourism in India? If recent news reports are to be believed‚ the writing is on the wall. There has been a 25% drop in the number of foreign tourists visiting India over the last three months‚ following a widely publicized spate of sexual attacks on women. Even worse‚ the number of foreign female tourists has decreased substantially‚ by 35%‚ over the same period. The findings
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14/11/2011 HERITAGE TOURISM & MUSEUM MANAGEMENT LESSON 2: TOURISM‚ HERITAGE & HERITAGE TOURISM (1st PART) Dr Christina Bonarou bonarou@gmail.com Alexander Technological Educational Institute of Thessaloniki‚ Greece Department of Tourism Management Definitions of tourism 2 All travel is not tourism. “Tourism comprises the activities of persons travelling to and staying in places outside their usual environment for not more than one consecutive year for leisure‚ business and other purposes
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TABLE OF CONTENTS RESEARCH QUESTION 3 INTRODUCTION 3 Client Briefing: Tourism Board of Haiti 3 Background: 4 The Management Research Aim: 5 Research Objectives: 5 RESEARCH DESIGN & METHODOLOGY 6 Research Approach and Methods 6 Data Collection 7 DATA ANALYSIS & FINDINGS 8 Key indicators of Haiti Tourism Sector 8 Table 1: 10 Strategic Branding Destination Model: Success Drivers 13 Figure 1: 14 Data Analysis and Findings from Taiwan Case Study 15 Data Analysis and Findings from MALDIVES
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