Communication Communication is a central part of our lives. Verbal or written‚ symbolic or direct‚ intentional or inadvertent‚ active or passive‚ effective communication is one of the key tools for achieving results. 1. Everything we do is communication. 2. The way we begin our message often determines the outcome of the communication. 3. The way the message is delivered always affects the way the message is received. Our ability to communicate has a direct bearing on our relationships
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Understand what is required for competence in own work role 1.1- Describe the duties and responsibilities of own work role As workers in the early years sector‚ we must come to understand that our roles and responsibilities can differ quite drastically and that there will be varying demands in each; some subtle‚ others less so. To make sure we are competent in our setting‚ we should focus on what exactly our role is and what skills are necessary to do it as best we can. One way to help achieve
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and Mack in the journal entry of Definitions of Multicultural Competence: Frontline Human Service Providers’ Perspective (2008). This article is a qualitative study where the authors explored definitions of multicultural competence given by frontline human service providers. While analyzing the different topics that were discussed in this article‚ information will be provided on the various aspects: assessing multicultural competence‚ limitations‚ research method‚ results‚ and summary. Additionally
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COMMUNICATION SKILLS MODULE Prof. Dr. Hamid Rafiq Khattak hamid_khattak@hotmail.com Sara Yaqoob saroo_14@yahoo.com Rabia Basri rabia_basri2003@yahoo.com Acknowledgements I am sincerely indebted to Learning Innovation Division -National Academy of Higher Education‚ Higher Education Commission Islamabad for the opportunity of writing this module on Communication Skills. I am indebted to my colleagues at APCOMS‚ Ms. Sarah Yaqoob and Ms. Rabia Basri for their immense assistance in developing
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BUSINESS COMMUNICATION 1 C O N T E N T S Blocks/Units Details of Topics BLOCK I Unit 1 Unit 2 Unit 3 BLOCK II Unit 4 Unit 5 Unit 6 Unit 7 BASICS OF COMMUNICATION Significance of Business Communication Overcoming Barriers to Communication Strategic Relevance of Communication ORAL COMMUNICATION SKILLS Essentials of Oral Communication Skills Delivering a Persuasive Speech Successful Meeting Skills Listening Skills Pages 4 22 34 49 65 74 85 BLOCK III WRITTEN COMMUNICATION SKILLS Unit
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Introduction…………………………………………………………………………………….…......3 Chapter 1 Language is Culture: Intercultural Communication ………………………….….……….5 1.1 Language as a marker of cultural identity …………………………………………….………….5 1.2 Cross-cultural communicative competence ………………………………………………………7 1.3 Cultural and intercultural communication ………………………………………………...…….12 Chapter 2 Influence of Native Language and Culture on Intercultural communication ……………18 2.1 Levels of communication …………...………………………………………………………..…19 2.2 Cultural Values‚ Customs and Linguistic
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Unit-1 Communication Skills Concept of Communication Process of Communication Types and Levels of Communication Technical Communication and General Communication Important Elements of Technical Communication Importance and Need of Technical Communication 1.1 CONCEPT OF COMMUNICATION Human beings cannot live in society without the help of communication. Even a small baby cries to make others understand its need – is one type of communication. Communication is the very basic need of
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VIEWS OF COMMUNICATION INTRODUCTION Different scholars describe communication differently because they study and observe it through different perspectives. Communication has been categorized into three perspectives. The Linear Perspective it as a one-way communication process. One-way communication minimizes the importance of feedbacks‚ where the source does not know whether the receivers have received the message as there is no feedback from the receivers. A good example to demonstrate
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BUSINESS COMMUNICATION: AN INTRODUCTION 1.1 1.2 1.3 1.4 1.5 1.6 INTRODUCTION ROLE OF COMMUNICATION IN BUSINESS DEFINITIONS OF COMMUNICATION PURPOSE OF COMMUNICATION THE COMMUNICATION SITUATION THE COMMUNICATION PROCESS/CYCLE 1.1 INTRODUCTION The word “communication” derived from the Latin word ‘communicare’ that means to impart‚ to participate‚ to share or to make common. It is a process of exchange of facts‚ ideas‚ opinions and as a means that individual or organization share
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Business communication Definition from the four different sources Business Communication: communication used to promote a product‚ service‚ or organization; relay information within the business; or deal with legal and similar issues. It is also a means of relaying between a supply chain‚ for example the consumer and manufacturer(en.wikipedia.org/wiki/Business_communication Business Communication is goal oriented. The rules‚ regulations and policies of a company have to be communicated to people
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