1. List the top three to five highest priorities of your job as you understand them. 1. Customer service 2. Accurate repair order write ups 3. Selling service and accessories‚ up selling. | | |2. List what you consider to be your greatest strengths or accomplishments this year. | |
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BUS 427- CASE STUDY Instructor: Eda Orhun‚ Ph.D. Name: ID # : Posted: 12.04.2015 Due : 03.05.2015 (BLACKBOARD SUBMISSION before midnight) ORANGE INC CASE STUDY Orange Inc.‚ a U.S. manufacturer of roller blades‚ has chosen Thailand as its primary export target for “Speedos‚” Orange’s primary product. Moreover‚ Orange’s primary customer in Thailand‚ Entertainment Products‚ has committed itself to purchase 180‚000 Speedos annually for the next 3 years at a fixed price denominated in baht
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Innovative service business models that behave disruptively* in the market and have the opportunity to overtaking existing market leaders in the industry and QuickMedx is a good example of such a disruptive model. Unlike outpatient clinics and emergency care centers‚ QuickMedx offered a fast and convenient way at low cost to its customers to get treatment for common illnesses such as strep throat‚ influenza‚ ear infection‚ pink eye and seasonal allergies which people had to wait for hours at clinics
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Coach Interview Project There are many great coaches in this world but one of the best that I have ever met would be my colleague from work. His name is Jordan Vela and he coaches a volleyball team of guys and girls also from my work‚ Outback Steakhouse in Springhurst. When we think of volleyball we think that it is a woman’s sport and that it is the easiest sport to play. It actually is harder than it seems according to him. At first I didn’t believe him but then he showed me some photos and
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handbags and accessories is very large. Not only do women purchase these items for themselves‚ but men also purchase them for the women on such occasions as birthdays‚ anniversaries‚ Valentine’s Day‚ Christmas‚ etc. These brand name handbags such as Coach and Louis Vuitton come with a hefty price‚ but consumers still buy them. What makes these designer bags worth the extra money? Today there is more of a focus on the name of the designer and how much you paid for it. Rivalry among luxury handbag and
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Forward No->Low Intensity of rivalry Low Industry growth? Yes->Low Differentiation possible Yes -> Low Buyer switching costs? No -> High Exit barriers? No->Low Conclusion (overall) Moderate risk Based on Porter’s Five Forces Analysis‚ Coach Inc. biggest hurdle will be the Threat of Substitutes. The Threat of Entrants is high‚ but it’s a more moderate risk than the substitutes‚ largely due to counterfeit products‚ as well as other big brand name competitors like Michael Kors and DKNY.
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2012 Exam Question Answer Q1. Marketing can be defined as an organization function and a set of process foe creating‚ communicating and delivering value to the customer and for managing customer relationship in a way that it benefits the organization and its stakeholders. In order to understand the marketplace and customer needs and wants‚ marketers need to identify the needs of the consumer‚ which is defined as the state of felt deprivation‚ such as hunger and self-actualization needs.
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1. Zara was developed with the initial goal to link customer demand to manufacturing‚ and link manufacturing to distribution. Goals such as short production times‚ decreased inventory risk‚ and great choice of clothes have helped formulate a unique value and shape Zara’s current business model. Zara’s business model is based on three aspects: Zara’s fundamental concept is to maintain design‚ production‚ and distribution processes that will enable Zara to respond quickly to shifts in the consumer
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difference is because the opportunity cost of a choice. Opportunity cost is the cost incurred in either foregoing or discarding an option. In this case this would be the rent of $800 which is not usually paid by the company. Accounting costs considers only the explicit cost incurred. But economic costs consider the implicit costs incurred‚ which in this case the rent on the building. It is not considered under accounting costs since money does not change hands. But the company could have alternatively
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Review questions – Lecture 2 1. _______________ transform product specifications and new process technology into a new or revised production system. A. New process design and development projects B. New product design and development projects C. Concurrent engineering projects D. Operations management projects A 2. High-quality innovators typically gain which advantages? A. They can fund more new design and development projects than other firms. B. They satisfy customers more effectively
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