Organizational Behavior Contents 1. Introduction of Organizational Behavior 2. Organizational Culture 3. Individual Difference 4. Perception 5. Learning 6. Motivation 7. Group & Team 8. Communication 9. Power and Organizational Politics 10. Decision Making 11. Conflict 12. Leadership 13. Organizational Change 1 1. Introduction of Organizational Behavior Understanding Key Concept l Organizational behavior is the study of individuals and groups in organizations. l Workforce diversity involves
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CASE STUDY OF LOGISTICS STRATEGY GROUP WORK ASSIGNMENT “Assuming you are the Regional Administration Manager ABC (Hong Kong) Limited‚ please work out a Planning of how you would execute a special project on the re-engineering of the logistic flows in the Hong Kong Region.” Hints: As there are various parameters that can be considered in planning a project‚ such as “formation of project team(s)‚ resources consideration‚ availability of time and people‚ management style to be applied‚ definition
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apply the elements of the Tort of Negligence. Scope It includes the nature of general tortuous liability，the nature of employer’s liability，the application of the elements of the Tort of Negligence and vicarious liability. Background to study Case study No. 1 Facts: A bus belonging to Xiamen Bus Co Ltd had hit a school child on the pedestrian passing zone and was killed. Upon the occurrence of accident the driver was arrested by the police for killing in negligence. The deceased child’s family
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Masters in Hospitality Management FND 502 : Hospitality and Tourism Information Technology CASE STUDY :BETTER BITES PART 1 ‘Maybe we should start our own business.’ As soon as Paul said it‚ his two friends put down their coffee and stared at him. Paul Clermont‚ Sarah Odell and Christina Healy were second-year hotel and restaurant management degree students and they were looking over the business and travel news and lamenting the sluggish job outlook in their chosen field. They had always
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Case Study 02 – BoldFlash: Cross-Functional Challenges in the Mobile Division Introduction: In this case study Roger Cahill has been acting as the head of mobile division for less than a year. Currently he is struggling as he faces great difficulties adapting BoldFlash to a changing marketplace. The problem really started a year ago when Mr. Jim Harrison appointed the young Roger Cahill to a VP position. Although Roger has led a research project in his previous work‚ he is only 24 years old
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DEFFINATION OF CONFLICT IN ORGANIZATION Organizational politics gives rise to conflict as one person or group attempts to influence the goals and decision making of an organization to advance its own interest. In business‚ personalities or worldviews collide and arguments inevitably ensue. Organizational conflict is a disagreement by individuals or groups within the organization‚ which can center on factors ranging from resource allocation and divisions of responsibility for the overall direction
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OB1 Case Study on Ethical Dilemma (Batch 17) You are the Divisional Sales Manager for a large hi-tech company in a very competitive industry. Your company sales volume is down for almost six months and your Director is putting pressure on you to increase the sales. You are in search for a topflight‚ experienced sales representative to add to your sales force‚ and you interviewed a prospective candidate. From the moment he walked confidently into your office‚ you felt that this
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Youthful and Middle Adulthood Case Study BSHS/325 The purpose of this document is to give detailed information about the discoveries made on the Jacksons progress so far. It covers information about his close and personal relationship with his mother. It also shows where there has been change of character that has taken place in the recent past. The other things that this case study clearly shows are both positive and negative consequences resulting
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1. Definition of Organizational Behavior * As stated by Keith Davis‚ organizational behavior is the study and application of knowledge about how people act within an organization. 2. Historical Development of Organizational Behavior 3. Contributions of the following: • Robert Owen * A Welsh factory owner who was the first to recognize the human needs of employees in the year 1800. He was called as the “Father of Personnel Administration” because of introducing many changes
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Assignment: Case study - Management at Southwest Airlines Judging on the basis of information in the case‚ describe the managerial skills that Southwest managers such as Colleen Barrett and Jim Parker use in their jobs at Southwest. Include examples of situations in which they use these skills. Southwest Airlines made use of three managerial skills in the process of overhauling the company: decision making skills‚ communication skills‚ diagnostic skills. Firstly Jim Parker‚ CEO and Colleen
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