sales resulted in an increasing inventory on the European and Asian divisions. The lack of capacity of the DCs’ materials management systems to support manufacturing and take ownership of the “localization” process for products to be sold at the region’s markets. This fact resulted in two major consequences: o The use of a sole factory in the US that combined with HP’s decision to use sea transportation to Europe and Asia and customs process‚ originated lead times that ranged from 4 to 5 weeks. o
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E. Sillignakis CONTENTS PAGE INTRODUCTION 1.0 THE “BREEZE” NIGHTCLUB CASE STUDY 2.0 MANAGEMENT SYSTEM DESIGN 2.1 ROLES AND RESPONSIBILITIES 3.0 THE TRANSFORMATION PROCESS MODEL 3.1 OPERATIONS MANAGEMENT CYCLE 3.2 FUNCTIONS AND PROCESSES 4.0 CUSTOMER SATISFACTION IN NIGHTCLUB INDUSTRY 5.0 PRODUCT & SERVICE ATTRIBUTES IN A NIGHTCLUB EXPERIENCE 6.0 MEASUREMENT OF CUSTOMER SATISFACTION 7.0 QUALITY MANAGEMENT – SIX SIGMA 8.0 APPLICATIONS OF SIX SIGMA TO “BREEZE” CASE – ACTION PLAN 9.0 LIMITATIONS
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MB0044 - Production and Operation Management Q1. State the important considerations for locating an automobile plant. Following are the important considerations for locating a Automobile plant - (1) Market. (2) Transportation. (3) Electricity. (4) Community’s liking for having a plant in their locality. (5) Taxation. (6) Labour availability. (7) Water supply. (8) Transperency and ease of land accusition. (9) Availability of raw materials. (10) cheap land (11) train station (12)
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Business Studies – REV Operations management aims - these are the broad general goals of the operations management functions of an organisation. Operations management objectives: Specific focused targets of the operations functions within an organisation. Operations management strategies: Long term or short term plans devised at senior level designed in order to achieve the firm’s operations management objectives. Operations management tactics – short-term measures adopted to meet the needs of
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Operations Management & Decision Making – Planning And Control Assignment The organisation I have chosen to examine from an operations management and decision making standpoint is McDonald’s‚ a worldwide chain of fast food restaurants‚ which are run either by a franchise‚ an affiliate or by the corporation itself. There are over 31‚000 branches of McDonald’s worldwide1. It is estimated these restaurants serve a collective 47 million customers daily2. The restaurants mainly sell customers traditional
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Role of Operations Management Operations management is the design operations and improvement of systems that create and deliver a company’s products and services. In other words‚ “is the process of taking input such as raw material and component and turning it in to out put by adding values” (Shaikh‚ 2010). Any activity that relates to the management of the entire business process that produces goods and services falls into the operations category. Competition among today’s organizations has
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What is operations management and how is different from operations research? Operations Management is the set of activities that creates value in the form of goods and services by transforming inputs into outputs. The operations management of any organization involves the design‚ operation‚ and improvement of the systems that create and deliver the primary products and services of the organization. From an organizational point of view‚ operations management might be defined as the management of the
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SYNOPSIS UNICON CONCRETE PRODUCTS (H.K.) is a part of ITC (International Tak Cheung) Holdings Ltd. The company manufactures Precast Concrete Products: Facades‚ Slabs‚ Stairs and Partitioning Walls These are used in large‚ high-rise Residential‚ Office & Industrial complexes. Largest chunk of Unicon’s sales (app. 80%) –HKHA. Hong Kong is an important center for economic activity in Southeast Asia‚ an economic gateway to People’s Republic of China (PRC) and has world’s largest container port
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Introduction Operations management is the department responsible for overseeing the transformation process through which company resources (e.g. land‚ labor‚ capital‚ and/or customers) are converted into goods and services. It is the operation manager’s responsibility to ensure that products being manufactured meet specifications of quality and design‚ that they are produced according to schedule‚ and that this done at minimum cost to the company. The magnitude of this task requires that the operations manager
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STUDY OUTLINE FOR CHAPTER 1 INTRODUCTION TO Operations Management 1. Operations management deals with the design and management of products‚ processes‚ services and supply chains. It considers the acquisition‚ development‚ and utilization of resources that firms need to deliver the goods and services their clients want. 2. What are the three basic functions in business organizations? 1)operation‚ or product service knowledge 2) finance 3) marketing 3. A supply chain consists
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