Busman notes unit 3 aos 3
Busman notes: AOS3 -Operations
Input: resources such as raw materials, labour, plant, equipment, capital, information used in any organisational production system
Transformation process: the process involved in converting inputs into outputs
Output: transformed inputs that are returned to the external environment as products or services
Operations system: involves three stages; input, processing (transformation) and output
Operations management: management of resources to achieve efficient output of goods or services (Good operations management is vital to the achievement of organisational objectives and encompassed both manufacturing and service industries)
Resources: inputs used in production; land, natural resources, labour, entrepreneurial skills, capital and technology
Productivity: refers to the level of output obtained from a level of input (used to achieve competitive advantage)
OPERATIONS AND BUSINESS OBJECTIVES:
Operations department, as a functional department, aims to maximise the levels of productivity and quality through the operations process
Humans resources ensures there are sufficient workers available to meet organisational needs and that they are trained and motivated
IT department provides support and advice relating to the technology issues that arise within the operations department
Operations manager performs the POLC functions in relation to the accurate and efficient coordination of the tens, hundreds, thousands and even millions of tasks, parts and processes in an organisation’s production process
Need to ensure rigorous quality standards are applied while producing goods and/or services
Operations management entails all the management functions of;
Planning: objectives and courses of action or strategies
Organising: resources to produce goods and/or services
Leading: motivating and coaching people through change
Controlling: organisational processes and systems ROLE OF THE
Input: resources such as raw materials, labour, plant, equipment, capital, information used in any organisational production system
Transformation process: the process involved in converting inputs into outputs
Output: transformed inputs that are returned to the external environment as products or services
Operations system: involves three stages; input, processing (transformation) and output
Operations management: management of resources to achieve efficient output of goods or services (Good operations management is vital to the achievement of organisational objectives and encompassed both manufacturing and service industries)
Resources: inputs used in production; land, natural resources, labour, entrepreneurial skills, capital and technology
Productivity: refers to the level of output obtained from a level of input (used to achieve competitive advantage)
OPERATIONS AND BUSINESS OBJECTIVES:
Operations department, as a functional department, aims to maximise the levels of productivity and quality through the operations process
Humans resources ensures there are sufficient workers available to meet organisational needs and that they are trained and motivated
IT department provides support and advice relating to the technology issues that arise within the operations department
Operations manager performs the POLC functions in relation to the accurate and efficient coordination of the tens, hundreds, thousands and even millions of tasks, parts and processes in an organisation’s production process
Need to ensure rigorous quality standards are applied while producing goods and/or services
Operations management entails all the management functions of;
Planning: objectives and courses of action or strategies
Organising: resources to produce goods and/or services
Leading: motivating and coaching people through change
Controlling: organisational processes and systems ROLE OF THE