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Walmart ecommerce ops. What is Wal-Mart dong that seems to fit a definition of
?successful? e-commerce operations? What cold they do better? ...
Submitted by sfcammo on August 21, 2005
Category: Book Reports
Words: 1093 | Pages: 5
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What is Wal-Mart dong that seems to fit a definition of “successful” e-commerce operations? What cold they do better? How does shopping on-line compare to your experience looking for a similar type of item at a bricks-and-mortar store? How does this site compare to other experiences you’ve had with e-commerce??
When you talk about Wal-Mart the first thing that you have to remember is that they are the largest retailer in the world. Wal-Mart employs more people in the United States than any other company and is second only to the federal government in the number of employees that they have on the payroll. These are important facts to consider in that due to their tremendous size, Wal-Mart has an enormous effect on the economy and the way that business is conducted. In many instances, if a company wants to continue to do business they have to either follow what Wal-Mart is doing or attempt to compete against Wal-Mart in some other fashion. It is not unreasonable to state that Wal-Mart is the reason why many businesses are in business today. They were forced out by the sheer size of Wal-Mart.
So, with this in mind it is interesting to note that Wal-Mart ranks only third on the e-commerce scale behind Dell computers and Amazon. (Sullivan 2004) What is the reason for this? It’s hard to say and point to one specific reason why Wal-Mart doesn’t lead this list but maybe looking at the criteria outlined in the background reading will help to answer this question. (Wollan 2003)
In the background reading a list of criteria is given that outlines the advantages of e-commerce as it relates to operations management. The companies that are able to capitalize on these are the ones that will be successful. Wal-Mart is able to capitalize and continues to do so as it improves and expands into the e-commerce environment. Some of these advantages are:
• Better availability of service
• Cost reduction in information...
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