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UNIT ASSESSMENT FRONT SHEET AND PLAGIARISM

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UNIT ASSESSMENT FRONT SHEET AND PLAGIARISM
UNIT ASSESSMENT FRONT SHEET AND PLAGIARISM STATEMENT

Important:
Learners must complete all of the boxes with the relevant details.
Assessment submissions may be rejected if any information is omitted.
Unit Reference (e.g. FM3.01)

Unit Title

BIFM Membership Number

Centre Name

Cohort Reference (e.g. 54321/3/01/01/2013)

Date assessment received from Centre

Deadline for completion of assessment

Date assessment submitted to Centre

Plagiarism statement:
I,
(PRINT NAME) confirm that the attached assessment is entirely my own work and, if I have incorporated any copied text, I have accurately referenced the work to the original source. I confirm I have read the BIFM Malpractice Policy.

Signature

Date

This statement should be the first page of your electronic submission.
A signed copy must also be handed to your centre

This page is left intentionally blank

FMP4.13 MANAGE OPERATIONAL PERFORMANCE IN FACILITIES MANAGEMENT

Task 1
(In completing this task you must demonstrate that you have addressed all of the following assessment criteria from Unit FMP413: 1.2)

a. Use the following table to describe three types of contract commonly used in facilities management. In each case provide a facilities management example of where that contract type would be an appropriate method of service delivery to meet client and user requirements.

Type of contract
FM Example

Task 2
(In completing this task you must demonstrate that you have addressed all of the following assessment criteria from Unit FMP413: 1.4, 2.3)

a. Explain the term “benchmarking”. Describe how benchmarking can be used to identify best (or good) practice and as an aid to performance monitoring in facilities management.

Task 3
(In completing this task you must demonstrate that you have addressed all of the following assessment criteria from Unit FMP413: 1.1, 1.3, 1.5, 2.1, 2.2, 3.1, 3.2, 3.3, 3.4)

(NB In completing Task 3, learners can either use an actual

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