Team Dynamics And Conflict Resolution
Conflict Resolution 1
Team Dynamics and Conflict Resolution Strategies
Team Dynamics and Conflict Resolution Strategies
University of Phoenix
Conflict Resolution 2
Team Dynamics and Conflict Resolution Strategies
Conflict resolution has many different elements, situations, and approaches. Everyone has ideas about how conflict should be resolved. But until someone becomes part of and understands what a team is, any approach towards a resolution may prove to be difficult. At this point, team dynamics come into play. According to "Team Skills Institute.com" The difference between a group and a team are explained. In a team, people contribute by matching what they do well with what needs to get done. In a group, people do what they want to do, the way they want, and complain about the rest of group. Worse, they want to change everyone into a perfect person. When responding to conflict, "Teams Skills Institute.com" gives 4 different types of style:
1. Identify each person's choices and needs in a conflict to affect a positive outcome.
2. Learn new highly effective tools for managing conflict.
3. Learn to view conflict as an opportunity for positive growth and change.
Four ways of achieving this are:
1. Just do it.
2. Do it right.
3. Do it together.
4. Have fun doing it.
Another way of resolving conflict is through team commitment. The team needs to agree on a shared goal and how to achieve that goal. They need to develop an understanding of a clear
Conflict Resolution 3
shared goal, take time to find agreement between each team member, look for the personal interest of each member, and establish personal accountability.
Webster dictionary defines conflict as a "state of disharmony." In the book "Leadership, Enhancing the Lessons of Experience," Richard Hughes claims that conflict occurs when two opposing...
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