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Team Dynamics-Conflict Resolution Strategies

Team Dynamics-Conflict Resolution Strategies




Abstract
This essay will explain some of the different types of conflicts that occur in groups and teams assigned to work collectively on common goals or objectives and many of the different strategies that experts recommend to resolve these conflicts. The two main conflicts examined are interpersonal conflict, conflicts that arise from clashing personality styles as well as conflicts of interest. The next topic explored is intrapersonal conflicts or conflicts that are a result of cultural or sexual diversity. The resolution strategies examined are negotiation, mediation, and arbitration.




Team Dynamics-Conflict Resolution

Introduction:
Individuals assigned to teams for the purpose of completing work or academic objectives should be aware of the various types of conflicts they may encounter and the strategies they may employ to overcome them. Conflict can and does occur in all types of social settings and is a normal and necessary part of every society. The use of teams and groups in corporate and academic environments is more prevalent today than ever before. John Ford, President for the Association for Dispute Resolution of Northern California says: “The use of teams represents an important change in the way we work. The theory is that through the interdependency of the parts greater productivity is achieved by the whole.” (Ford, 2001, 1)Sources of conflict are numerous, as are the many varying ways to solve them. The purpose of this essay is to bring to the attention of the reader the various existing sources of conflict prevalent in work, study group and team environments and the various methods of resolving these conflicts. “Conflict is defined as an incompatibility of goals or values between two or more parties in a relationship, combined with attempts to control each other and antagonistic feelings...

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