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Submitted by Yuriakiate on March 13, 2008
Category: Business
Words: 967 | Pages: 4
Views: 106
Popularity Rank: 87,457
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Culture in an Organization
An organizational culture is the internal environment of an organization including the shared beliefs and values that influence the behavior or organizational members (Schermerhorn, Hunt, & Osborn, 2005). Having a strong culture allows an organization to operate with their sight on the future that should be supported by well developed and well communicated beliefs and values. A high performance level, emphasized teamwork, and risk taking will also be prevalent in a strong culture. In every organizational culture there are easily recognizable aspects, that when observed, a strong or weak culture can be identified. The aspects that are going to be discussed include how communication flows within an organization, conflict management, and organizational policies.
How Communication Flows
Organizational communication is the distinctive process in which information moves through formal and informal channels. The formal channels that will be discussed are; down ward channels, upward channels, and lateral channels. A downward channel of communication will typically follow the chain of command, from top to bottom, within an organization. This type of channel is normally used to portray influence through the information that is dispersed.
Strategies, objectives, instructions, policies and feedback are some aspects that might be influenced by this type of communication. This form of communication allows lower-level personnel to know what the higher-level of personnel is doing, and they can remain informed on the organizations policies. Upward communication usually informs the higher-level personnel about problems, results, suggestions, questions and the needs of lower-level personnel. This channel keeps the higher-level informed of what the lower-level is doing. Employee surveys are an excellent form of this communication channel. Upward communication can also aide in conflict management. The final...
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