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It Strategy

INTE1030 IT Strategy
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Table of Content
TABLE OF CONTENT 1
TABLE OF FIGURES 3
TABLE OF TABLES 3
ABSTRACT 4
1. INTRODUCTION 5
1.1 Organizational Information 5
1.2 Project Process 5
2. STRATEGIC ANALYSIS 6
2.1 External Analysis - Porter’s Competitive Forces Analysis 6
2.1.1 Buyer power 6
2.1.2 Supplier power 6
2.1.3 Substitution 7
2.1.4 Rivalry 7
2.1.5 Barriers to entry 8
2.2 Internal Analysis - 7S Analysis 8
2.2.1 Shared Value 8
2.2.2 Strategy 9
2.2.3 Structure 9
2.2.4 Systems 10
2.2.5 Staff 10
2.2.6 Style 10
2.2.7 Skills 10
2.3 Overall Analysis - SWOT Analysis 11
2.3.1 Strengths 11
2.3.2 Weaknesses 12
2.3.3 Opportunities 12
INTE1030 IT Strategy
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2.3.4 Threats 13
3. STRATEGIC OBJECTIVES 14
3.1 BSC for business strategy 14
3.2 BSC for IT Strategy 16
3.3 Description for the two BSC 18
3.3.1 Learning 18
3.3.2 Internal 18
3.3.3 Customer 19
3.3.4 Financial 19
3.4 Overall objectives 19
4. NEEDS FOR CHANGE 21
5. IT STRATEGY DEFINITION 22
5.1 STRATEGIC DEFINITION 22
5.1.1 Expand Asia Network 22
5.1.2 Increase regional hub numbers 22
5.1.3 Lower communication costs 22
5.1.4 Capturing niche markets 23
5.1.5 Alliance with e-business and e-shopping mall 23
5.2 IT Issues 23
5.2.1 IT structure and governance 23
5.2.2 IT investment portfolio 23
5.2.3 Managing emerging IT 24
5.2.4 IT Business Alignment 24
5.2.5 IT Sourcing 25
5.2.6 IT Performance Evaluation 25
6. STRATEGY IMPLEMENTATION AND EVALUATION 26
REFERENCES 27
INTE1030 IT Strategy
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Table of Figures
Figure 1: Strategy map for business strategy 15
Figure 2: Strategy map for IT strategy 17
Figure 3: Strategic technology transformation alignment 24
Table of Tables
Table 1: UPS global competitors 7
Table 2: UPS SWOT 11
Table 3: BSC for business strategy 14
Table 4: BSC for IT strategy 16
INTE1030 IT Strategy
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Abstract
UPS Logistics is one of the leading logistics service providers in the world.
Participating strong market growth in Asia...