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Submitted by mvsna on May 30, 2006
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Software Maintenance and Change Control Process
Programming Concepts POS/370
Introduction to Software Maintenance and Change Control Process
Software maintenance process is a topic that probably comes up in most organizations and is an important one to address. Once software is created there are usually changes or bugs that are found causes there to be a need for maintenance. It is important to have a process in place that helps to define how these items are handled and the path they take to completion. Using different tools to log these changes, requests, or bugs will is important to keep things organized and allows for proper tracking of these items.
As part of Software maintenance there is another aspect called change control, which basically is keeping track of the different versions of code. As code changes to accommodate new requests or bugs there are different versions of code for the same part of the software. If this is not properly handled it can cause a lot of confusion and could also keep the right changes from being moved into a production environment. Software tools that can help with that are Microsoft Visual Source Safe or Collaborative SourceSafe. Both of these tools allows a user to put a document in a certain location or "safe" and than when changes occur they check out the document, which keeps another developer from getting the code and making changes at the same time. Once the changes are completed the document or file can be checked back in allowing others to view this new version. Like any project it is always the things that may seem to some as the most trivial that cause a project to be successful or to have difficulty.
Understanding Real World Software Maintenance Processes
The software maintenance process is a long-term support tier for any and all computer-based business systems. In the age of computer automation and electronic commerce, many...
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