OPPapers.com

Socio-Technical System

Socio-Technical System and its Impact on Effectiveness of an Organization

[pic]

I would like to thank Dr. Arvind K. Sinha for giving me this wonderful opportunity to do this term paper. I am highly thankful to him for his constant guidance throughout the semester. The concepts taught in the class and his meticulous explanations enabled me to do my term paper in a better way.

Table of Contents

1. Introduction
2. Socio-technical system
3. Organizational Effectiveness
i) Models
ii) Outcome variables
iii) Productivity as outcome variable

4. Human factors in an organization
i) Motivation as Human factor

5. Effect of Motivation on productivity
i) Case Studies: How motivation leads to high productivity
ii) Case Studies: How de-motivation leads to decreased productivity
iii) Analysis

6. Technological factors

7. Effect of Technology on Productivity
i) The Triangle Model
ii) Case Studies : How technology can decrease productivity
iii) Case Studies : How technological changes lead to increase in
productivity
iv) Analysis: Why do technological changes go wrong?

8. Conclusion

Introduction

An organization is a social arrangement which pursues collective goals and which has a boundary separating it from its environment. It has a structure of relationships, power, objectives, roles, activities, communications and other factors that exist when persons work together.
In the current scenario technology has also become an integral part of the organizational set up. Hence organizations can sometimes be referred to as "socio- technical systems”. Human factors are definitely indispensable for an organization but in the present scene technological factors have also gained high influence. In organizational development, a socio-technical system is an approach to complex organizational work design that recognizes the interaction...