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Simulation Study Using Simul8. ... Two sets of data have been analysed and transposed
into a simulation study using the Simul8 software package. ...
Submitted by andymcg100 on November 15, 2006
Category: Technology
Words: 2286 | Pages: 10
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Simulation Study
Pilkington Library Main Issuing Desk
Abstract: This paper investigates the activity of the main issuing desk at the 3rd floor of Pilkington Library during weekdays between 5 and 6pm. The aim is to find ways of minimizing queuing times and respond to flexibility in demand. Two sets of data have been analysed and transposed into a simulation study using the Simul8 software package. The results of the simulation are presented in support of our optimization proposals.
Introduction
With more than 370,000 books issued last year, serving almost 15,000 users which made up to 600,000 enquires, the Pilkington Library is definitely one of the busiest place on campus especially when it gets near the examination period.
One of the library objective is:
"To support and facilitate the research, learning, teaching and administrative activities of the University, by organising, maintaining and providing access to appropriate literature and information resources in such a way as to provide optimum benefit for Library users." (Loughborough Library)
Of course, the library is a complex facility providing a range of services which far exceeds our simulation capabilities requiring the support of over 80 staff and use of specialised computer packages to track all items, users, requests and staff resources ensuring the functionality of the whole system.
The scope of our research therefore will be limited to the long-loan counter at the 3rd floor of the library which is the main contact point between the users and the library circulation system. Our aim is consistent with the library's own objective of optimizing the service for the benefit of its users. One way of doing this is by finding ways to minimize queuing times and respond to flexibility in demand.
Data Collection
In order to gain a better understanding of how the...
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