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Service Request Sr-Rm-001

Submitted by seydsaba on October 27, 2007

Category: Business
Words: 1873 | Pages: 8
Views: 599
Popularity Rank: 13,999
Average Member Grade: N/A (Add a Comment / Grade this Paper)

Service Request SR-rm-00



Organization: Riordan Manufacturing
Locations: All Locations
Requester: Hugh McCauley, COO

Description of Request:
Suggest specific systems changes that improve our inventory or manufacturing processes.
Finance & Accounting
During the due diligence process in which Riordan acquired the operating entities in Michigan and Georgia, the matter of F&A systems compatibility was not addressed.
Challenge:
The F&A Department has been unable to achieve a sufficient level of integration. Some F&A data is provided to corporate via data files, some via hard copy reports that must be re-entered, and some via data files that must be converted (redirected) to the proper account codes. Subsequently, Riordan has the following situation regarding F&A system outputs at the consolidated level:
a. Consolidated close of the General Ledger and subsequently the Income Statement and Balance Sheet is labor intensive and normally not completed until 15-20 days after month end.
b. Audit (to include external auditors) is required each month and is costly and labor intensive.
c. Compliance with new government required reporting requirements at the consolidated level is difficult at best.
Human Resources
Challenge:
The current HRIS system was installed in 1992. It is a part of the financial systems package and keeps track of the following employee information:
a. Personal information (name, address, marital status, birth date, etc.)
b. Pay rate
c. Personal exemptions for tax purposes
d. Hire date
e. Seniority date (which is sometimes different than the hire date)
f. Organizational information (Department for budget purposes, manager's name, etc.)
g. Vacation hours (For non-exempt employees)
...

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