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Service Request Solution Riordan

Executive Summery
The current inventory processes we have in place are not as efficient as they could be. The main problem is there is no communication between departments, factories, and suppliers. This causing an abundance of wasted man hours, and inventory produced. Our goal is to provide more communication between departments, factories, and suppliers to create more efficiency and produce less waste.
We would need a complete system overhaul in our inventory system. Based on our analysis we would need a new inventory management system, and we would also need to create an extranet system to communicate between departments and suppliers. This system would have department specific login, and department specific information given based on that login. This would improve communication in all areas. An example is that the suppliers could log in and see our specific needs based on sales. The sales department could see the amount we have merchandise is available to customers based on the amount stored in the warehouse and so on.
In the development of the new software program we request that one person from each department and from each factory would come to help us create this new software tool. This is to make sure it is applicable to their department. This feedback would make in user-friendly and specific to that field.
The system would be set up at our corporate headquarters, and would need an IT department dedicated to system maintenance. We would need to help our suppliers with connectivity, and connect all factories using this system. There would also have to be regional training in that one person from each department would need to go through to train others.
The estimated cost of this improvement would be approximately 7.5 million dollars. This would be recuperated 3.75 years by the reduction in overproduction and man hours. However, with this improvement we would have a competitive edge in our field and could potentially increase our...