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Segmentation

Submitted by zouzouz on March 19, 2008

Category: Business
Words: 282 | Pages: 2
Views: 140
Popularity Rank: 79,282
Average Member Grade: N/A (Add a Comment / Grade this Paper)

In our days, recharge cards has become wants that we request in order to satisfy some critical needs. So almost everybody have a cell phone that he can't use it without a recharge card .

The needs behind the purchase of this product are:

• Safety and security: example, when we go somewhere far and we have a cell phone so we feel a little secure in case something happens we can call for help.
• Social belongs: example, when we use this product to call friends in order to have a meeting or a party. It's like helping to be a part of a social group.
• Esteem: example, when somebody buys like two or three cards per month just for show off.

If we want to target the market of this product many kinds of segmentation are used:

• Demographic segmentation: considering the age that must be above fifteen or sixteen. Considering the income, three kinds of cards are placed in the market.
• Social class segmentation: mostly rich people don't use recharge card they use instead of it fixed lines so we must look at the mid and the low classes.
• Geographic segmentation: for this product the costumers are national because we can not use this recharge card outside Lebanon.
• Behavioral segmentation: we surly have loyal users, frequent users and heavy users. There are no light and accidental users.
• Psychographic segmentation has almost no effect in targeting the market because these days almost every body has a cell phone.
• Life style segmentation: no effects

In Lebanon the only direct competitor of MTCtoutch is Alfa. But in reality they are not competitors because they are working together and making more benefits this way.

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