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Submitted by kinky80 on June 26, 2007
Category: Business
Words: 3380 | Pages: 14
Views: 216
Popularity Rank: 47,816
Average Member Grade: N/A (Add a Comment / Grade this Paper)
Individual Assignment
For:
Sales Management
Submitted by:
TABLE OF CONTENTS
1. INTRODUCTION 1
2. COMPANY PROFILE 2
2.1 general information 2
2.2 financial Review 3
2.3 Vision and strategy 3
2.4 The Telemarketing department 3
3. SELECTION 5
3.1 Company Policy 5
3.2 Suggestions. 5
4. TRAINING 7
4.1 Goals & Procedures 7
5. MOTIVATION 8
5.1 Policies 8
5.2 Suggestions 9
6. EVALUATION 10
6.1 Tools and Goals 10
6.2 Suggestions 10
7. COMPENSATION & BENEFITS 12
8. RELATIONSHIP WITH MARKETING DEPARTMENT 13
8.1 Current State 13
8.2 Suggestions 13
9. SALES TECHNIQUES 14
9.1 The Telemarketing Manual 14
9.2 Challenges In The Sales Experience 15
10. EXPANSION 17
11. CONCLUSION 17
12. REFERENCES 18
13. APPENDICES 19
13.1 Internal mobility 19
13.2 fggdd telemarketing report 20
1. INTRODUCTION
In this report, we will try to examine the operations and the organisation in the sales department of gvgvggv S.A. We will focus mostly in the telemarketing department, which is one of the three major sales channels of the company with the other two being the various branches and the Best Direct/Financial Advisors. The scope of this report is to analyse the department, evaluate its organization and identify its strengths and weaknesses.
We will base our evaluation of this department based mostly on the following areas:
Selection
Training
Motivation
Evaluation
Compensation
...
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