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Riordan Mfg. Case Study - Internal Business systems Service Request SRrm012 Corporations rely heavily on their internal business systems. These business systems
Submitted by coheed on April 17, 2008
Category: Business
Words: 3165 | Pages: 13
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Service Request SRrm012
Corporations rely heavily on their internal business systems. These business systems consist of departments such as finance and accounting, human resource, legal, sales/marketing, and operations. Riordan Manufacturing, Inc. contains all the necessary business systems to operate for day to day activities. However, the current business systems are not primed for optimal efficiency. Information on current issues and suggestions on resolving companywide issues will be addressed.
Finance and Accounting
The three Riordan Manufacturing locations have independent finance and accounting business systems. The locations are the Georgia plant, the Michigan plant, and the San Jose corporate office. All information is transferred to the corporate office located in San Jose, CA. The finance and accounting information is consolidated into the corporate finance and accounting operating system. This consolidation process is where additional funds and processes are wasted.
All locations consist of basic components such as general ledger, accounts payable and accounts receivable. Specific components that are only managed at the corporate office, in San Jose, CA, include EDI (Electronic Data Interchange), bar code reading, and EDSS (Executive Decision Support System). During the acquirement of the Michigan and Georgia plant, the compatibility between the different operating systems was not considered.
A network diagram of the San Jose location shows they are operating in a Windows Server environment. This location is running IBM server software, as they have (3) IBM servers documented. The San Jose site is using a UNIX ERP/MRP server, so they have UNIX as well. MAC operating systems are used since the site is operating 15 G5’s from the Macintosh Corporation.
The Michigan plant has a vendor developed software application, and the attendant source code for the finance, accounting and process application....
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