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Riordan Manufacturing’S China Systems

Riordan Manufacturing’s China Systems
Riordan Manufacturing began business as Riordan Plastics in San Jose, CA in 1991 as a research
and development company and licensing of its polymer processing patents. Over the years, the
company has acquired a fan manufacturing plant in Pontiac, MI, a plastic beverage container
manufacturing plant in Albany, GA and most recently expanded to a new manufacturing plant in
Hangzhou, China. To expand on its product offerings, the company moved its fan manufacturing
operation to the new China plant and the Pontiac, MI location now handles custom plastic parts. Some
of the company’s major customers include the Department of Defense, automotive parts and aircraft
manufacturers, appliance manufacturers, and beverage bottlers. The expansion of operations has
increased Riordan Manufacturing’s customer base, but has also led to some issues with disparity and
compatibility among the business systems between the independent operating locations, some of which
need attention to improve business operations.
Currently, there is not a comprehensive view of the existing and needed business
systems at Riordan Manufacturing. As such, the CEO has requested (Service Request #SR‐rm‐
012), this document, which is a summary of the business systems at Riordan Manufacturing’s
China plant location. The summary will be the basis for a systems plan for more effective
management and includes detail for the following divisions within Riordan Manufacturing:
Finance and Accounting, Sales and Marketing, Human Resources, Legal, and Operations.
Riordan Manufacturing’s finance and accounting services division has systems in place,
but key systems are missing. Finance and accounting systems are vital to large businesses.
Businesses established in America as well as other countries have to make their finance and
accounting systems stronger and more accurate than a standard large company that is located
in only one country. Currently Riordan’s...