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Riordan Industries

Problem Solution: Riordan Manufacturing
Un named source
University of Phoenix


Problem Solution: Riordan Manufacturing
Riordan Manufacturing has been presented with numerous obstacles during their years of operations and globalization, and none has been more frustrating than the development of their human equity and motivation of employees to achieve corporate goals. Looking into the nuances of Riordan's cultural issues yields several dominant problems. At first examination, grasping the challenges associated with the generational divide of the workforce and attempting to establish incentives that surpass employee's expectations has presented an interesting mix of problems.
With varied interest amongst the employees, some desiring better compensation while others look for recognition or promotions, each circumstance necessitates a calculated solution to meet the majority of the employee expectations. In time, the recommendations of this report will improve the quality of life for each employee, by building a workforce that is valued by the leadership through systems of recognition, coupled with redress procedures for conflict resolution, and compensation and incentives that fosters loyalty to the company and ultimately achieve the revenue targets of management.

Situation Analysis
Issue and Opportunity Identification
Riordan Manufacturing is a global plastics manufacturer that employs over 500 employees in their three manufacturing locations that include Albany, Georgia, Pontiac, Michigan and Hangzhou, China. Riordan Industries is a privately owned Fortune 1000 company that manufacturers plastic car parts, beverage containers and appliance parts. Due to declining sales and lower than anticipated profits the past two years and in reaction to customer surveys, Riordan industries recently changed their sales process to a customer-relationship management system; however, the employees of the sales department are at odds with the new compensation system...