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Resolving Conflicts

Submitted by jamila on April 13, 2005

Category: Business
Words: 12796 | Pages: 52
Views: 827
Popularity Rank: 7,862
Average Member Grade: N/A (Add a Comment / Grade this Paper)

INTRODUCTION
The aims and objectives of the pages to follow are to analyze what is team¨Cwork and why it is more and more preferred. However, it is understood that, teams consist of persons from different cultures, with different ideas and thoughts therefore, inevitably, conflicts arise. between the members. It can be imagined how much more intense team diversity exists within a multinational shipping corporation.
Unfortunately, conflicts, usually, make performance suffer and that is where HR management is called to try and find the basic reasons for conflicts¡¯ arousal and the steps that will lead them to their resolution.
Following a series of methods based on various motivation theories, such as the ones developed by Maslow and Herzberg, the HR manager will try and resolve any drawbacks occurred, which prevent the team from achieving its goals and make sure that such ones will never come up again.
However, what is a multinational shipping corporation? What are teams? What do we mean by conflict and what affect do such situations have on teams¡¯ performance? How easy it is to identify the root of the conflicts? What are the steps to be followed by the HR Manager in order to settle things? We will find the answers in the paragraphs to follow.




MULTINATIONAL SHIPPING CORPORATION
The term ¡°Multinational Corporation¡± first appeared in American dictionaries around 1970, and has since been defined in various ways in business publications and text books. A Multinational Shipping Corporation is a company that has significant operations in more than one country. Basically, a multinational corporation is an organization that is involved in doing business at the international level. It carries out its activities on an international scale that disregards national boundaries, while being guided by a common strategy from a corporation center. (Certo, 2003)
In contrast to the...

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