Research Project on Industrial Relations Holiday Inn
Group Members: Sulia Sigawale (s110033075) Miriama Tareguci (s11015899) Sefanaia Tudonu (s99001655)
TABLE OF CONTENTS TITLE | PAGE NO. | Cover Page | 1 | 1.0 Introduction | 3 | 2.0 Objectives | 4 | 3.0 Research Methodology | 5 | 4.0 Limitations | 6 | Case Study 5.0 About Holiday Inn Suva | 7 | 5.5 Holiday Inn Winning Ways | 8-9 | 6.0 Human Resource Framework | 10 | 6.3 Orientation | 11 | 6.6 Biometric Fingerprint Time Clock | 12 | 6.11 Identification Card | 13 | 6.17 Resignation\ Termination | 14 | 6.20 Development & Training | 15 | 6.22 Payroll | 16 | 6.25 Sick Leave | 17 | 7.0 Analysis on the Human Resource Framework in Holiday Inn | 18-20 | 8.0 Recommendation | 21 | 9.0 Conclusion | 22 | 10.0 Bibliography | 23 | 11.0 Appendix | 24 |
1.0 INTRODUCTION
With more than 4,400 properties located in over 100 countries, Intercontinnetinal Hotels Group (IHG) has some of the best-known hotel brands in the world. From their iconic family hotel, Holiday Inn, to Crown Plaza, The Place to meet for business, IHG brands are some of the most respected hotels in the industry. How did they earn that respect? By ensuring that everything about their hotels make them the first choice for guests, from the softness of the pillows to their leading rewards program. It’s all part of their mission to create great hotels guests love. IHG’s seven brands include some of the most popular hotels in the world: Holiday Inn Hotels & Resorts, Holiday Inn Express Hotels, InterContinental Hotels & Resorts, Crowne Plaza Hotels & Resorts , Hotel Indigo Hotels , Staybridge Suites Hotels and Candlewood Suites Hotels . With these hotels, IHG has build up a hospitality offering that covers everything from luxurious upscale hotels to comfortable family hotels that offer great service and value.
What’s IHG’s greatest strength? In a word, “their people.” For it is their people who make the real difference to their
TABLE OF CONTENTS TITLE | PAGE NO. | Cover Page | 1 | 1.0 Introduction | 3 | 2.0 Objectives | 4 | 3.0 Research Methodology | 5 | 4.0 Limitations | 6 | Case Study 5.0 About Holiday Inn Suva | 7 | 5.5 Holiday Inn Winning Ways | 8-9 | 6.0 Human Resource Framework | 10 | 6.3 Orientation | 11 | 6.6 Biometric Fingerprint Time Clock | 12 | 6.11 Identification Card | 13 | 6.17 Resignation\ Termination | 14 | 6.20 Development & Training | 15 | 6.22 Payroll | 16 | 6.25 Sick Leave | 17 | 7.0 Analysis on the Human Resource Framework in Holiday Inn | 18-20 | 8.0 Recommendation | 21 | 9.0 Conclusion | 22 | 10.0 Bibliography | 23 | 11.0 Appendix | 24 |
1.0 INTRODUCTION
With more than 4,400 properties located in over 100 countries, Intercontinnetinal Hotels Group (IHG) has some of the best-known hotel brands in the world. From their iconic family hotel, Holiday Inn, to Crown Plaza, The Place to meet for business, IHG brands are some of the most respected hotels in the industry. How did they earn that respect? By ensuring that everything about their hotels make them the first choice for guests, from the softness of the pillows to their leading rewards program. It’s all part of their mission to create great hotels guests love. IHG’s seven brands include some of the most popular hotels in the world: Holiday Inn Hotels & Resorts, Holiday Inn Express Hotels, InterContinental Hotels & Resorts, Crowne Plaza Hotels & Resorts , Hotel Indigo Hotels , Staybridge Suites Hotels and Candlewood Suites Hotels . With these hotels, IHG has build up a hospitality offering that covers everything from luxurious upscale hotels to comfortable family hotels that offer great service and value.
What’s IHG’s greatest strength? In a word, “their people.” For it is their people who make the real difference to their