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Submitted by anetalop on April 19, 2008
Category: Business
Words: 893 | Pages: 4
Views: 182
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Introduction
The purpose of this report is to give an overview of poor communication systems in expanding (…) Company and to present solutions to those issues. The investigation was undertaken at the request of Helen Marcy. Our group of communication consultants from “Rush, Reed and Associates” conducted interviews with number of Branch Managers of respective divisions as well as their staff, and made a research based on our own observation.
1.0 Methodology
The report was compiled using data derived from information provided by number of branch managers of respective divisions along with present and former company staff.
Primary data was collected using procedures that involved focus groups, In-depth interviews and observations.
1.1 Interviews
All the department directors, including two former CEO’s and one acting CEO have been interviewed along with the number of the employees.
International managers have also been assessed on their team performance.
1.2 Investigation
The submitted records by acting CEO, including company weekly reports, business plan and documentations relating to future expansion plans have been put under the investigation.
2.0 Findings
The interview and investigation results are as follows.
2.1 Communication skills of staff
The results show a lack of communication skills along the staff. There is no record of communication training for any of the employees, which can be found as factor of failed cooperation between different branches. This has also put the question mark above the sufficiency of work of the management team.
2.2 Organizational Culture
Distortion in the structure of the organization leads...
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