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{text:bookmark-start} Affecting Change {text:bookmark-end}
This paper is being written to explain the established methods of control and current organizational culture, also to make specific recommendations for restructuring company departments that would enhance the organizational structure and empower the employees. Additionally explaining how the size and new structure could affect the organization while describing what management practices would be best for Smith and Falmouth. {text:bookmark-start} (Leadership in Action simulation) {text:bookmark-end}
Methods of Control
Methods of control utilized by Smith and Falmouth revolve around the Project Manager. The web development team is headed by the Project Manager and maintains Online Sales Channel comprising the website and online payment gateway.
The Project Manager works closely with the Logistics Manager and his team to manage order handling, customer support, and delivery handling. The logistics team works closely with the Marketing Manager who coordinates product lines, marketing budgets and promotional activities. {text:bookmark-start} (Leadership in Action simulation, p. 3) {text:bookmark-end}
Current Cultures
The current company culture of Smith and Falmouth {text:bookmark-start} (Leadership in Action simulation) {text:bookmark-end} is the employees are resistant to change. There are various groups and clicks within teams creating an invisible sub structure, possibly causing communication and performance problems. The teams are aligned only with their leaders, and most employees are restricting themselves from official interaction with the Chief Operating Officer. {text:bookmark-start} (Leadership in Action simulation) {text:bookmark-end}
Improving Cultures
People adapt when change has invaded their environment. One strategy of improving or changing the culture within Smith and Falmouth is to build on team strength not just individuals strengths, and to coach employees for better...