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Quality Process Improvement. Quality is the most important measure of success
for any organization. All successful organizations ...
... Phases of Implementation There are various phases in a quality process improvement.
At Northrop Grumman, processes are improved using the Six Sigma process. ...
... Utilize your quality selected tool to analyze your process and identify process
improvement opportunities This would be a rather simple and short check sheet. ...
... The quality development team will identify the steps of the quality process improvement
and implementation plan, define variations and how identifying and ...
... three certification on several key programs, the overall vision of the organization
focuses on critical quality assurance and continuous process improvement. ...
Submitted by 91hogs on January 21, 2007
Category: Business
Words: 1061 | Pages: 5
Views: 416
Popularity Rank: 20,808
Average Member Grade: N/A (Add a Comment / Grade this Paper)
Quality is the most important measure of success for any organization. All successful organizations produce a quality product or service, but how it measured and what is the process to produce it. This paper will Chose a process at Abbott labs, Ross division, analyze an “As-Is” flow chart, describe the relationship of the process to the organization’s strategic plan and determine the internal an external customers. This paper will also identify the most appropriate Quality Management tool that can be used to collect and present data, utilize your selected quality tool to analyze your process and identify process improvement opportunities, and estimate the level of improvement that could be realized and the value of implementing this process improvement.
Every organization has certain problems that affect the quality of the product they are producing. At Abbott Labs Ross division the problem is the quality of the caps that are supplied to Ross from the cap manufacturer. These caps are essential to the production of the Ensure plastic bottle line because they seal the bottle after filling. The problem that Ross is having is the caps are not always a uniform shape. If the shape is off by just a little bit then they will get stuck in the cap-shoot and cause the line to go down. This affects the production deadlines and affects the on-time delivery of the product. This also creates a problem with the cap size that was validated by the FDA and any change in size has to be approved by the FDA using a Validation Change Request. Since the cap size is not the same as the ones that were validated then the whole process is in jeopardy of being shutdown by the FDA. This also would have a tremendous affect on the on-time delivery of the product to the customers.
The strategic plan of Abbott Laboratories is to produce a quality product to the customers on time. This quality problem does affect the plan of Abbott by creating delays in...
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