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Quality Awareness

ARP Report

On

Research to create quality awareness & to standardize the processes/ procedures/ practices so as to achieve CMMI Level-3 standards

Submitted in partial fulfilment of the requirement of
Global Masters in Business Administration (GMBA)

Information Technology Management Specialization

Submitted By: Under the guidance of:

Ankit Shrivatsava Mohamed Yousouf
Roll No. GDEC08IT058

Arun Gopalakrishnan
Roll No. GDEC08IT062

Shyamsundar Soundararajan
Roll No.GDEC08IT093

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SP Jain Center of Management
Dubai UAE / Singapore

DECLARATION

We hereby declare that the matter included in this ARPs report entitled “Study of
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~”, is the result of study and interviews
carried out by us. We further declare that this is our original work and has not
been published anywhere before. This Project Work has been carried out for the
sole purpose of submission in partial fulfilment of Global Masters in Business
Administration (GMBA) in Global Logistics & Supply Chain Management at SP
Jain Center of Management, Dubai.
The above is true to the best of our knowledge and information
Name & Signatures of the student team.

Ankit Shrivatsava
Roll No. GDEC08IT058

Arun Gopalakrishnan
Roll No. GDEC08IT062

ShyamSundar Soundararajan
Roll No.GDEC08IT093

GMBA Batch
SP Jain Center of Management
10, Hyderabad Road
Singapore

Table of Contents

Executive Summary 5

Introduction 5

CMMI 7

Different Approaches to CMM 8

Continuous representation 8

Staged Representation 8

Engineering Process Areas 9

Project Management Process Areas 10

Support Process Areas 12

Process Areas 13

Evolution of CMMI 14

Level 1 - Initial level: 15

Level 2 - Repeatable level: 15

Level 3 - Defined level: 15

Level 4 - Managed level: 15

Level 5 -...