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A Proposed Strategic Information System For A Retail Chain

Contents

Topic Pg

Introduction 3

Executive Summary 4

The Company and its Current Situation 7
The proposed Strategic information system 9
System objectives
Justification for the system
Benefits
System description

Implementation 16
General approach
Timescale
Potential risks

Conclusion 20

Introduction

In this project, we hope to clearly convey the current situation of the company ALTS, the changes it wishes to implement and the factors that need to be updated and introduced to make its transition a successful one. ALTS is in the retail market area which is ever changing, and keeping up with current trends is essential in order for ALTS to survive. ALTS proposes to introduce a new Information Technology (IT) system to help it stay on par with its competitors. Competition in the retail area is forcing retailers to be more service and customer focused. Customers are the most significant factor in the retail industry. IT systems that help improve customer service are an essential part for any true retail competitor. A Point of Sale information system, for retailers today, is crucial in assembling and using information effectively in competitive markets. A correctly implemented and efficient system has the potential to reduce company costs, respond to trends faster and improve customer service. It can also improve the retailer's marketing strategy.

We will illustrate each phase needed to ensure this information system execution is a successful one. The initiation phase will be dealt with by first clarifying the reasons for the need to implement such an IT system, then dealing with the development phase, conveying the resources needed to do this, and onto the...