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Problem Solution Riordan

Running head: PROBLEM SOLUTION: RIORDAN MANUFACTURING

Problem Solution: Riordan Manufacturing
Your Name Goes Here
University of Phoenix


Problem Solution: Riordan Manufacturing
In order for any company to gain competitive advantage over other companies in the same industry, it is important that the management team understands the importance of improving business results through people. Employees are the maker or breaker of any company. Without increased motivation and morale of the employees in a company, the company risks losing valuable employees and will be at a disadvantage in attracting potential top talents. As the economy continues to change and competition continues to increase, businesses have to continuously find ways to satisfy their employees in order to retain the best ones.
The purpose of this paper is to analyze the situation at Riordan. The company has made several strategic changes in the way it manufactures and markets its products and has chosen to adopt a customer-relationship management (CRM) system. Unfortunately, as changes have been implemented, employee retention numbers have declined and there has been an overall decrease in job satisfaction, particularly in the areas of compensation and benefits. This paper will present a problem statement that would outline Riordan's challenges and identify opportunities that might result from facing their challenges. This paper will also identify future end-state goals for the company. I began research by reading the entire scenario on Riordan from the company's intranet and was able to understand the company's background.
Situation Analysis
**Write a brief analysis of the scenario here. You should be able to do this yourself by reading the scenario. Just write an overview of what's going on. Then the issues and opportunities I'd list for you will follow

Issue Identification
 Each department head is focused only on the employees within their department and refuses to look at...