OPPapers.com Essay Index >> Business >> Problem Solution Riordan Manufactuing
We have many free term papers and essays on Problem Solution Riordan Manufactuing. We also have a wide variety of research papers and book reports available to you for free. You can browse our collection of term papers or use our search engine.
Problem Solution Riordan Manufactuing. Running head: PROBLEM SOLUTION: RIORDAN
MANUFACTURING Problem Solution: Riordan Manufacturing ...
Submitted by probey on March 23, 2008
Category: Business
Words: 2723 | Pages: 11
Views: 329
Popularity Rank: 28,610
Average Member Grade: N/A (Add a Comment / Grade this Paper)
Running head: PROBLEM SOLUTION: RIORDAN MANUFACTURING
Problem Solution: Riordan Manufacturing
Paul Robey
University of Phoenix
Problem Solution: Riordan Manufacturing
Riordan Manufacturing is a global plastics producer that over the last two years has experienced a decline in sales and profits. The company most recently has made several strategic changes, one being in sales adopting the CRM system (customer-relationship management), the customer is now being served by a team that formed by each major segment of the company, and the hope is that sales will improve with better customer service. In the area of manufacturing, the company has implemented a Six Sigma quality approach and the plants have been reorganized into self-directed work teams. Riordan is searching for answers; this paper will examine the issues and recommend a solution so the company can concentrate on what is does best, building plastic products.
Describe the Situation
Issue and Opportunity Identification
This company has some serious problems that need to be addressed, sales have been declining over the past two years and profits have been uneven, the company is divided among age groups and has different perspectives on how the company should be managed. Performance data indicates that only a quarter of the employees are high-achievers, most employees appear to fall into the mid-tier range. The reward system is out-dated and needs to be revamped causing morale and work ethic issues. The HR department reports through Finance and the Director has no real power or respect. The CEO realizes that something has to be done and is now in the midst of addressing the major issues and has hired a consultant to help identify the major issues.
...
You must Login to view the entire paper.
If you are not a member yet, Sign Up for free!