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Problem Solution Intersect Investments. Running head: PROBLEM SOLUTION:
INTERSECT INVESTMENT SERVICES CORPORATION Problem Solution ...
PROBLEM SOLUTION: INTERSECT INVESTMENTS. Running head: PROBLEM SOLUTION:
INTERSECT INVESTMENTS Problem Solution: Intersect Investments ...
Problem Solution: Intersect Investments. Running head: PROBLEM SOLUTION:
INTERSECT INVESTMENTS Problem Solution: Intersect Investments ...
Problem Solution: Intersect Investments. Problem Solution: Intersect
Investments Intersect Investments has communication problems ...
Problem Solution: Intersect Investments. Running head: PROBLEM SOLUTION:
INTERSECT INVESTMENTS Problem Solution: Intersect Investments ...
Submitted by issa_haider on January 6, 2008
Category: Miscellaneous
Words: 4624 | Pages: 19
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PROBLEM SOLUTION: INTERSECT INVESTMENTS
Problem Solution: Intersect Investments
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University of Phoenix
Problem Solution: Intersect Investments
Companies improve performance through change management plans by setting objectives that can be realizeed through focused, specific, measurable and observable results. Intersect Investment is an ideal candidate for change management. Its present state of business requires leadership interjection and business alignment to bring the company profitability through sustainable business and growth. "Change is inevitable in today's dynamic business environment. Organizations have to successfully manage change in order to stay afloat amidst intense competition. The success of the organization lies in effectively managing the changes (Sanborn )." .
Situation Analysis
Issue and Opportunity Identification
In the past four years, Intersect Investment Services at times barely managed to survive, but resisted making a drastic, strategic shift. A year ago, Intersect CEO Frank Jeffers identified a new vision. As a result, he replaced the Executive Vice President (EVP) of Marketing and Sales, since he did not support the company's new philosophy and failed to lead his organization. "When leadership is not realizing goal accomplishment or key organizational results in reference to previously stated goals or objectives corrective action is inevitable (Kinicki & Kreitner, 2003)." Janet Angelo the EVP's replacement was hired for her expertise in implementing a "customer intimacy" model at two other companies and most recently at a bank. In all three places, Janet was able to improve customer loyalty and increase sales through goal setting. "Research consistently has supported goal setting as a motivational technique. Setting performance goals increases individual, group, and organizational performance (Kinicki & Kreitner, 2003, Chapter 9)."
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