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Problem Solution: Global Communications Global Communications faces the problem of increased competition in the communications industry. Along with this is their
Submitted by pendlhl on June 3, 2008
Category: Business
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Running head: PROBLEM SOLUTION: GLOBAL COMMUNICATIONS
Problem Solution: Global Communications
Problem Solution: Global Communications
Global Communication is faced with the challenge of becoming a competitor in today’s telecommunications market. This plan, implemented by the leadership team, technical workers and the satellite provider will increase technical options for the consumer and Global Communications a telecommunication industry leader. Through gap analysis, benchmarking other companies and utilizing tables in this paper I was able to eliminate alternative solutions and focus on the optimal solution.
Situation Analysis
Issue and Opportunity Identification
Global Communication is facing the problem of how to stay competitive in today’s market. Companies in the past that were not in the telecommunication market have entered the market providing new features that today’s consumer want. With this new competition, Global Communications stock value has depreciated more than 50 percent within the last three years. Going form $28 per share to $11 per share today. In order to stay competitive, Global Communication’s senior leadership team, devised a plan that would make the company competitive and attractive to consumers. Global Communication created an alliance with a satellite provider to offer new features that other companies in the telecommunications market cannot offer. This plan would also decrease overhead and increase profits by downsizing Global Communications call centers and outsourcing jobs to Ireland and India. Ireland and India provide increased technical information at lower salaries. (Scenario: Global Communications)
Stakeholder Perspectives/Ethical Dilemmas
There are three stakeholders that hold interest in Global Communications, outsourcing plan. The stockholders, company management and the technical union workers all have an...
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