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Problem Solution : Global Communication. Issue and Opportunity Identification
GC is at a crossroad currently, they have two possible ...
Problem Solution: Global Communication. Problem Solution: Global Communications
Global Communications is a telecommunications company ...
Problem Solution Global Communication. Running head: PROBLEM SOLUTION: GLOBAL
COMMUNICATIONS Problem Solution: Global Communications ...
Problem Solution: Global Communication. Running head: PROBLEM SOLUTION: Global
Communications Problem Solution: Global Communications ...
... alternative solutions, the optimal solution, and the implementation plan to deal
with the problem. ... and Opportunity Identification Global Communications has ...
Submitted by Samrod on May 2, 2007
Category: Business
Words: 5436 | Pages: 22
Views: 479
Popularity Rank: 17,340
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Running head: PROBLEM SOLUTION: Global Communications
Problem Solution: Global Communications
Yan Huang
Brandon Nguyen
George F. Jiang
Dhananjayan R.
Melinda Rieboldt
Shahab Alizadeh
University of Phoenix
Problem Solution: Global Communications
As a large unionized telecommunication company with strong union influence and rich corporate culture, Global Communication (GC) relies heavily on proper alignment of key stakeholders for its organizational effectiveness. In the past decades, GC has been successfully working with its union in achieving its “mega giant” status in the industry; it has also benefited significantly from its legendary “people edge”. As GC seeks to face new challenges, union relations and employee morale continue to play pivotal roles.
GC, like any other organization with a rich history, is bound to face challenges and resistance when implementing dramatic changes such as outsourcing and other aggressive cost cutting measures. How to effectively manage such changes has deep impacts on union relations and GC’s “people edge”. Change management thus becomes a crucial issue that the GC leadership must handle with great care.
To accurately identify the problems in the GC scenario, it is essential to thoroughly evaluate different stakeholders’ values and rights, as well as the profound impacts of culture changes on various aspects of organization behavior.
Describe the Situation
Issue and Opportunity Identification
Global Communications (GC) is an aging, unionized telecommunication mega-giant with decades of history. It is suffering issues originating from out-dated technology, technically-incompetent employees, high operation costs, as well as deteriorating union relations and employee morale....
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