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Pg& E Business Regulation Stimulation

Pacific Gas and Electric Company (PG&E), is a utility which provides natural gas and electricity to most of Northern and Southern California. In 1993, PG&E was accused of contaminating the drinking water with hexavalent chromium, also known as chromium (VI), in the Southern California town of Hinkley (Malcolm, 2006, p. B1).
Chromium (VI) is known to be toxic and carcinogenic, when ingested via inhalation or orally (Pellerin & Booker, 2000, p. A402). PG&E used the chromium (VI) in the water cooling towers to prevent scale and rust of the pipes. PG&E released statements to the townspeople, saying they have nothing to worry about, chromium is in many multivitamins. The Maximum Contaminant Level for chromium is 0.10 ppm which is set by the United States Environmental Protection Agency; Hinkley’s groundwater had a contaminant level of 0.58 ppm (United States Environmental Protection Agency [USEPA], 2006, p. 1; Blowes, 2002, p. 2024). Hence, many townspeople illnesses’ were linked to the hexavalent chromium; for example, cancers, birth defects, and organ failures (Pellerin & Booker, p. A403).
After many arguments the case was led to arbitration with a maximum of $400 million. After the first 40 people settled for approximately $110 million, PG&E reassessed its position and decided they made the wrong decison. In 1996, the case was settled for $333 million, the largest settlement ever paid in a direct-action lawsuit in U.S. history (Malcolm, 2006, p. B1).
As it turned out, PG&E failed to show it had effective systems in place to deal with the crisis. It showed little leadership after the allegations, and appeared indifferent to the environment and humanitarian destruction. From this case study, it is noted that environmental regulation is perhaps the most stringent area of government’s regulation of business. The government imposes great technology investment demands on industry for regulatory compliance. However, the penalty for a single act of...