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Submitted by CRYSSYAN on March 11, 2007
Category: Technology
Words: 793 | Pages: 4
Views: 260
Popularity Rank: 35,820
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Executive Summary
Background and Introduction
The purpose of this document is to equip the reader with general knowledge pertaining to issues related to business process reengineering and total quality management. The key issues addressed provide insight to advantages and disadvantages of inducing change into an organization.
Main Conclusions
Many corporations have achieved great deal of success through BPR and TQM. Either way consumers expect new and better products every year. Therefore, corporations must find new ways to better streamline their processes while continuously gaining improved product quality.
Recommendations
In essence, should corporations desire to remain competitive, increase market share and solidify their market position as a provider of quality products they ought to apply principles of TQM to complement and enhance on business process reengineering.
Table of Contents
EXECUTIVE SUMMARY 1
Background and Introduction 1
Main Conclusions 1
Recommendations 1
BUSINESS PROCESS REENGINEERING AND TOTAL QUALITY MANAGEMENT 3
Background 3
BPR 3
TQM 4
BPR and TQM Comparison 4
Future Trends 5
Limitations, Conclusions and Recommendations 5
BIBLIOGRAPHY 6
Business Process Reengineering and Total Quality Management
The 21st Century corporations have found themselves being challenged by other corporations on many levels. These competitive new levels pertain to not just a newer product or service, but something different. Such corporations were able to achieve better results in productivity or administrative functions by applying new business process reengineering techniques.
Background
Business process reengineering (BPR) has been known as a top-down approach to change often seeking radical redesign and drastic improvement of processes. On the other hand, total quality...
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