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Organizational Ethics Issue Resolution

Introduction
Organizational ethics is important to maintain for any company. Many organizations will outline their code of ethics for employees to have an understanding of the type of behavior that the company expects at all times. In some situations, a company will fall under the guidelines of a specific governing body. This is the case with Foot Solutions.
Foot Solutions is a hybrid of a retail location and a Pedorthic facility. Pedorthics is the practice of fabricating, modifying, and fitting orthopedic footwear and orthotics. An individual, who is a Certified Pedorthist (Cped), is someone who is a credentialed practitioner in the field of Pedorthics. The governing body who provides this credentialing is the American Board for Certification in Orthotics, Prosthetics, & Pedorthics, Inc. (ABC). The majority of Foot Solutions locations have a Cped on staff that is responsible for following the Code of Ethics outlined by the ABC. This paper will discuss a specific ethical issue that exists at one of these locations and make suggestions for issue resolution and implementation.

Issue Clarification
The particular Foot Solutions has a three person sales team. Each month the total sales per category are compiled and reported for each sales associate. The company has a specific category for the overall sales of custom molded orthotics. The company tracks the overall custom molded orthotics sales per employee and each employee has a monthly sales quota of 30% of all sales to be in the category of custom molded orthotics. This is a common practice in many sales organizations. Companies set sales quotas for sales representatives to ensure that the products the company is trying to sell are being sold. This practice itself would not be normally considered an unethical practice but the sales representatives at this particular Foot Solutions are either a Cped or on their way to becoming one. Since this location has Cped’s on staff and people who are...