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Submitted by lennyd23 on April 14, 2008
Category: Business
Words: 1792 | Pages: 8
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Organizational Ethics Issue Resolution
Organizations are always being faced with ethical dilemmas and situations that affect their decision-making. For businesses to be successful, they need to be able to resolve ethical issues that may arise in the workplace. Resolving ethical issues within an organization takes time, communication, and implementation. Managers have to communicate to other employees what is expected of them of how they should react in an ethical situation. When managers make decisions regarding ethical behavior they cannot simply make a decision and leave it alone. Managers need to be the leading force behind implementing such decisions. Ethical issues can destroy an organization if they are not attacked with a strong approach. One ethical issue that can be very harmful to an organization is the hiring of friends or acquaintances and discriminating against others based on race.
When an ethical dilemma arises, employees need to be patient as they attempt to resolve the problem. Ethical issue resolution is not easy and can take some time. Managers need to be aware of the necessary steps that are to be taken in resolving an issue that could be detrimental to the culture or ethics of an organization. Issue clarification, stakeholder analysis, values identification, issue resolution, addressing objections, and resolution implementation are the six steps that should be taken when attempting to resolve an ethical issue.
Before managers attempt to resolve an ethical issue, they need to first ask themselves six simple questions: is it right, is it fair, who gets hurt, would you be comfortable if the decisions were reported on the front page of a local newspaper, what would you tell your child to do, and how does it smell (feel)? As individuals, managers need to be aware of their own ethical perspective before they can effectively resolve an issue. These questions enable a manager to look inside themselves and...
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