Operations Management
Contents
Introduction 1
1. Key challenges that have become very significant to IKEA managers with regard to operations management 1.1 Changing Technologies 1.2 Continued Globalization of Markets 1.3 Changing Customer Expectations 1.4 Changing Job Designs 1.5 Quality Management 1.6 Global Manufacturing 3 3 4 5 6 6 7
2. Areas of operations management likely to to have the most impact
on the success of IKEA
9 9 11 12 14 15
2.1 Facility and Work Design 2.2 Supply Chain Design 2.3 Capacity Management
3. Conclusion
Reference
Introduction
For a business to succeed in the modern day competitive environment, it is necessary for it to undertake effective operations management. Operations may be defined as that part of a business oriented organization whose responsibility is the production of goods and services (Slack et al., 2010). Operations management refers to the activity of managing the resources used in the production and delivery of products and services. The fact that operations function produces the goods and services makes it critical to any organization. Operations management forms one of the three core functions in an organization the other two being the marketing function and the product and service development function. In order to operate effectively, these core functions are supported by other functions such as the accounting and finance function and the human resources function. The process of operations management is equally important in small organizations as it is in larger ones. In every business organization, production and delivery of products and services efficiently and effectively is necessary rather than desirable. Due to resources limitations, managing operations in a small business always turns out to be more difficult compared to large organizations that have the
Introduction 1
1. Key challenges that have become very significant to IKEA managers with regard to operations management 1.1 Changing Technologies 1.2 Continued Globalization of Markets 1.3 Changing Customer Expectations 1.4 Changing Job Designs 1.5 Quality Management 1.6 Global Manufacturing 3 3 4 5 6 6 7
2. Areas of operations management likely to to have the most impact
on the success of IKEA
9 9 11 12 14 15
2.1 Facility and Work Design 2.2 Supply Chain Design 2.3 Capacity Management
3. Conclusion
Reference
Introduction
For a business to succeed in the modern day competitive environment, it is necessary for it to undertake effective operations management. Operations may be defined as that part of a business oriented organization whose responsibility is the production of goods and services (Slack et al., 2010). Operations management refers to the activity of managing the resources used in the production and delivery of products and services. The fact that operations function produces the goods and services makes it critical to any organization. Operations management forms one of the three core functions in an organization the other two being the marketing function and the product and service development function. In order to operate effectively, these core functions are supported by other functions such as the accounting and finance function and the human resources function. The process of operations management is equally important in small organizations as it is in larger ones. In every business organization, production and delivery of products and services efficiently and effectively is necessary rather than desirable. Due to resources limitations, managing operations in a small business always turns out to be more difficult compared to large organizations that have the