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Opening Statement Elements. Opening Statement Elements Mediation is a process
wherein a trained mediator meets with the individuals ...
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Submitted by 1yurouchi on January 23, 2008
Category: Miscellaneous
Words: 1256 | Pages: 6
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Opening Statement Elements
Mediation is a process wherein a trained mediator meets with the individuals involved in a conflict or dispute.
A mediator is a neutral, third party who facilitates a mediation/meeting whereby the parties can respectfully discuss their conflict, objectives, goals, and feelings.
Opening statement is to introduce mediation to the parties and sets the ground rules for the mediation.
1) Introduction
This is a time for the mediator to introduce themselves and the ground rules set for mediation.
It is still important that the mediator explain a little about themselves and who they are. (It seems that the first 30 seconds to one minute is when the relationship and trust is established between the mediator and the parties involved.)
Ground Rules
Ground rules are binding rules that the parties must follow.
If the parties choose not to abide by the ground rules, the mediation should be terminated.
It is important for the mediator to try his or her best to make the parties feel comfortable.
2) Ground Rules
Tell the parties that you are going to introduce some rules and regulations for the mediation.
Make sure to clarify that some of the rules may seem very easy and simple, but nevertheless it is essential that the parties abide by the rules or the mediation will not be successful.
Speaking down to the parties is one of the most detrimental ways to ensure an unsuccessful mediation and create offense.
If the party feels that he or she is respected by the mediator, he is more likely to come to an agreement.
3) Confidential
One of the greatest concerns for individuals involved in mediation is that they are opening up their lives and problems to a stranger.
Tell the parties that the mediation is entirely confidential.
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