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Online Banking Internet Banking Table of Contents Chapter-1- Introduction 0 Chapter-2- Internet Banking a new medium 7 Chapter-3 - International experience 19 Chapter
Online Banking Origin of the report: This report has been prepared for Mr. Mohammed Sohail Mustafa, our respected course Instructor of 'Bank Management (FIN 464),
ONLINE BANKING Online Banking - 1 Running head: Online Banking Online Banking - 2 Problem Banks that offer online banking are likely to gain market share in the
Online Banking Online Banking: How Technology has Affected the Bank Industry Aluscine Kabia Diana Mickle Jennifer Ross Betty Tekeste University of Phoenix COM525:
Online Banking Online Banking Introduction The World Wide Web has changed our culture in so many ways. People are able to do so many activities over the World Wide
Submitted by indianmnm on March 10, 2007
Category: Technology
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Online Banking - 1
Running head: Online Banking
Online Banking - 2
Problem
Banks that offer online banking are likely to gain market share in the U.S., among 18-60 year olds, because of a growing increase in computer literacy.
Sub-problems:
1. The first problem is to determine if the level of computer literacy in the U.S. has risen since 1990.
2. The third problem is to determine if the ratio of computer usage among genders has decreased for Americans, ages 18-60, since 1990.
Hypothesis
Banks that offer online banking are likely to gain market share in the U.S., among 18-60 year olds, because of a growing increase in computer literacy.
Delimitations
Only Americans, ages 18-60, were studied.
No other age group or nationality was studied.
Education levels were not considered.
No analytical studies concerning identity theft were conducted.
Marketing strategies for the industry were not analyzed.
Online Banking - 3
People with income levels below 25,000 USD were not studied.
Definitions of terms
Online Banking- It is the use of the internet to correspond with a financial institution and perform basic banking functions, such as paying bills and monitoring account balances.
Gender-Gap- It is a term used specifically used by researches to define the ratio between males and females.
Generation-Y- People 18-28 years of age.
Generation-X- people 29-40 years of age.
Baby Boomers- people 41-59 years of age.
Seniors- people 60 years or older.
Internet - is the worldwide, publicly accessible network of interconnected computer networks that transmit data by packet switching using the standard Internet Protocol (IP). (Wikipedia, 2006)
Online Banking - 4
Email - Electronic mail, abbreviated e-mail...
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