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Submitted by jangel06 on May 23, 2006
Category: Technology
Words: 1288 | Pages: 6
Views: 230
Popularity Rank: 50,558
Average Member Grade: N/A (Add a Comment / Grade this Paper)
Juan R. Angel, Jr.
16306 Harden Circle
Southfield, Mi 48075
jangel06@gmail.com
(248) 569-3609 [home]
(313) 516-9491 [cell]
Career Objective
A challenging and rewarding IT professional position in a results-oriented company that seeks an ambitious and career conscious person, where experience, acquired skills, and education will be utilized toward continued growth and advancement.
Experience
General Motors IS&S Operations Factory 02/06 Present
App Sustainment Manager for the GM Corporate Delivery Reporting System, GM Vehicle Information Database, Vehicle Sales Overseas Application, and Global Sales Reporting Application, Detroit, MI
Manage the entire GM Delivery (Sales) batch process through completion to ensure sales numbers are reported in a timely manner.
Ensure validity of all GM Delivery (Sales) counts before communication to National Media.
Manage Operations service level requirements, including vendor management, to meet customer specifications for assigned systems.
Provide operational guidance for all assigned SDP-21 projects.
Operate applications within VSSM Operations budget allocation.
Perform changes to existing applications or infrastructure (that require less than 40 hours) and assure vendor compliance with change control and configuration management processes.
Ensure that service continuity and capacity management plans, including security and DRA, are defined, implemented and tested for assigned applications.
Identify, evaluate, and implement cost cutting initiatives for assigned applications.
Negotiate service level agreements for existing applications with vendors.
Lead system testing efforts for assigned applications.
Monitor outages & report to GM...
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