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Submitted by PaperBoy2008 on June 30, 2008
Category: Science
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Task A: Problem/Opportunity Statement
Instructions for Task A: In the Response row, write out the problem/opportunity statements for the scenario for each of the team members.
Response to Task A:
1 ) Don Ruiz needs to transform GeneOne’s freewheeling culture into a formal environment that can support growth and innovation.
2) Don Ruiz needs to develop talent in his organization, including himself, while supporting growth.
3) The dramatic changes announced at GeneOne are creating conflict tat need to be resolved in a timely and meaningful manner.
Generic Benchmarking—The purpose of generic benchmarking is to identify potential solutions to the problem statements defined in Task A. You will do this by looking at how companies in other industries have dealt with similar issues.
Topic A: CHANGING A CULTURE
• Home Depot – When Robert Nardelli arrived at Home Depot, he inherited a successful company doing over 50 billion dollars in annual sales. What no one saw under the covers was a company with severe operational and financial control problems that not only threatened future growth but the current successes Home Depot had come to enjoy. What made Robert’s job particularly difficult was the existing culture established by the founders, whom he replaced, and Home Depot’s lack of a crisis to motivate the employees to change. Robert created a blueprint of change that included employee tasks forces, an executive training program, an extensive communication plan, and disciplined talent reviews. All of these changes were focused on strengthening the decision-making authority of the store mangers, and holding the staff, both at the store and company level, accountable for their actions. The three critical keys to Robert’s success were the training and communications programs that empowered his staff, the repetition of the message, and the departmental analysis that clearly identified weak...
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