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Mba/ 560 Compare And Contrast

WEEK 2 - CONTRACT CREATION AND MANAGEMENT

Contract Creation and Management
University of Phoenix
Enterprise Risk
MBA/560
Brian Strayer


Week 2 - Contract Creation and Management - Team C
Introduction
Span Systems is a California based software developer. They specialize in custom e-banking programs and have several regional banks as clients. Span Systems was contacted by Citizen-Schwarz AG a very large German bank to develop an e-banking program. Citizen-Schwarz has already ordered another program from Span dealing with e-CRM. The original contract is in its eighth month and many problems have occurred. Both companies must now come together to see if they are going to be able to continue to work together or to go their separate ways.
Citizen-Schwarz’s Needs and Risks
Needs
The major need for Citizen-Schwarz is to get the most out of their $6 million contract with Span. C-S needs to have their project remain on schedule and hold true to the quality level that they require. C-S just can’t afford schedule slips because of its deadline for the release of the transaction software in the market (University of Phoenix, 2008). If Span is not able to hold true to the time schedules and levels of quality that they require then C-S will need to find a company that will be able to meet their needs. The major need for C-S is to move forward in their project. They need to be ensured that they have the right people working towards reaching their success.
Risks
Citizen-Schwarz is in the process of a huge project that is extremely time sensitive and requires high quality. The risk here is that both of these areas have fallen behind. C-S had a valid argument regarding quality and delay in delivery of code (University of Phoenix, 2008). At the current point they had projected to be nearly 60% done with the project while their actual progress only shows 40% completion. In addition to this the quality that they discussed with Span Systems has not held...