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Marketing Retail Management Notes

Submitted by jkappa19 on March 20, 2008

Category: Business
Words: 1812 | Pages: 8
Views: 234
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MKT 307 Wednesday, January 16, 2008

Retail can occur in more than just a store… (i.e., Doctor’s Office, Hair Salon, etc.)
As long as there is a monetary transaction; can be tangible or IN-tangible

What is RETAILING?
RETAILING is a set of business activities that adds value to the products and services sold to consumers for their personal or family use.

A RETAILER is a business that sells products and/or services to consumers por personal or family use.

THE CHANNEL OF DISTRIBUTION
Manufacturing  Wholesaler  Retailer  Consumer
*In some cases, steps can be eliminated to save money & increase profit


Manufacturing, Wholesaling, and Retailing

Vertical Integration- firm performs more than one set of activities
Ex. Retailer invests in wholesaling or manufacturing

Backward Integration- retailer performs some distribution and manufacturing activities
Ex. JCPenny sells Arizona Jeans (Private Label)

Forward Integration- manufacturers undertake retailing activities
Ex. Ralph Lauren operates its own stores


Friday, January 18, 2008

*4 Functions of a Retailer*
1. Provides an assortment of products and services
2. Breaking Bulk Breaking down large shipments so products can be distributed accordingly
3. Holding Inventory to keep inventory ready for purchase; works hand-in-hand with “breaking bulk”
4. Providing services (lay-away, catalogs, cleanliness, etc.)
*These 4 functions create value for the retailers



Changes in the Retail Industry
Technology- self check-out, TV shopping, online shopping
Customer Service
Product Knowledge of sales associates
Store Hours

MKT 307 Retail Mgt Wednesday, January 23, 2008

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