|Centre Number |Centre Name |
|Learner Registration No |Learner Name |
|TASK |
|The purpose of this unit is to develop understanding and ability to communicate effectively, as required by a practising or potential middle|
|manager. |
| |
|note: |
|An ILM Assessment Task provides an opportunity to relate your learning directly to your current organisation. It is recommended that you |
|discuss the assignment with your line manager to explore and agree how the task could be used to support the needs of your employer (as well|
|as evidencing your learning as part of completing your ILM qualification). |
| |
|If you are not currently working within an organisation, then you may complete this task in relation to an organisation with which you are |
|familiar. This could include experience working in a voluntary capacity |
| |
|The nominal word count for this assignment is 2500 words: The suggested range is between 2000 and 3000 words, however individuals have |
|different writing styles, and there is no penalty if the word-count range is exceeded. |
|Please use the headings shown below when writing up your assignment |Assessment Criteria |
|Understand the importance of effective communication in management | |
| |Explain the relevance of the communication cycle for |
|Use a model of the communication cycle to explain why it is relevant for effective |effective communication in management (16 marks) |
|communication in management. |Explain, with examples, the importance of selecting an|
| |appropriate tone, language, and level of formality in|
|You are then required to provide relevant examples to explain the importance of |management communications (16 marks) |
|selecting an appropriate tone and language and level of formality in management |Assess the effectiveness of a range of verbal and |
|communications, and to devise suitable criteria to assess and make a judgement on the|written communication methods within your area of the |
|effectiveness of verbal and written communication methods within your area of the |organisation (24 marks) |
|organisation. | |
| | |
| | |
| | |
|Be able to develop effective communication skills as a reflective manager |Develop appropriate criteria to evaluate own ability |
| |to communicate effectively (12 marks) |
|Develop appropriate criteria in order to evaluate own ability to communicate |Collect and analyse feedback on own verbal and written|
|effectively and to collect and analyse feedback on your verbal and written |communication skills (16 marks) |
|communication skills. |Evaluate own communication skills as a manager, |
| |identifying strengths and areas for improvement (16 |
|You are then required to use the criteria you have developed and the feedback you |marks) |
|have collected and analysed to evaluate own communication skills as a manager and | |
|identify strengths and areas for improvement. | |
| | |
| | |
| | |
|By submitting I confirm that this assessment is my own work |
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