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Submitted by obey777 on December 4, 2005
Category: Business
Words: 1434 | Pages: 6
Views: 208
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MANAGERS WHO WANT TO become better leaders must develop sound leadership practices as part of their daily routine. These practices revolve around five key concepts: motivation, attitude, communication, integrity, and decisiveness.
Motivation
True leadership can be seen in action when managers motivate their teams to meet their mission. The key to motivating employees is for managers to know where they are going and to set expectations high. If managers expect greatness from themselves, their employees will follow.
If a manager's vision is to have the best security department around, the best-trained guards, or a successful loss prevention program, everyone--from the most junior security guard to the CEO--should know that this is the goal.
For example, while I was the director of security for a Regional Navy Command, our recruiting and retention numbers were awful. I implemented a goal that within a year we would be fully staffed, have people trained, and have those people at their stations ready to work.
To meet this goal, I assigned a quality employee to full-time recruitment duties. Then, I revamped the security department's entire training pipeline so that no matter when someone joined the organization, they could undergo advancement training immediately. (Previously, a new employee would have to wait weeks before joining a training program, wasting time and money.)
I also began talking about what we were doing up and down the chain of command. I met with my division heads on how we were going to get the job done, what the milestones were, and whether any strategy revisions were necessary. In the end, we met our goal with a few months to spare.
Attitude
Attitude dictates performance. A positive mental attitude is contagious, and if a leader has it, his or her department will catch it. During the staffing crisis just discussed, I always believed that we were going to achieve our goal. When I first launched...
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